At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Overall Job Purpose

The Employee Engagement and Communications Specialist will assist in developing and driving employee engagement and communication programs, processes and procedures in order to deliver transformational internal communications and employee engagement strategies.

The role will drive and support the roll-out of our people first culture transformation strategy and agenda while embedding our employee value proposition in collaboration with Business Leaders and the organization at large.

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Specific Job Responsibility

Key Responsibilities include:

Employee Engagement – 50%

• Advising the Senior Specialist and Human Resources team with appropriate internal communications and engagement strategies.
• Reviewing and suggesting internal communications and engagement strategies using a multi-channel approach of traditional and new media to support office, site, offshore, and hybrid working employees.
• Proactively identifying opportunities and risks in planning internal communications and engagement that helps to support the people and development transformation change story and agenda.
• Supporting the Human Resources team, and the rest of the internal communications team, with keeping our teams engaged and informed about changes.

Internal Communication – 25%

• Build strong relationships with senior managers across the business, providing trusted, professional advice on employee communications, engagement, integration with the culture and presenting to senior stakeholders.
• Coach leaders, ensuring our core values and employees remain at the heart of our communications.
• Designs strategic, audience-centric, and inclusive communications strategies that engage employees in programs, policies, benefits, and offerings of the Trident Employee Experience.
• Work closely with stakeholders across the organization to research, write, and review content for different audiences and channels in the Business.
• Partner with stakeholders to align communication approaches and strategy to the broader company roadmap.
• Partner with managers and leaders on communication approaches to drive clarity and impact.
• Drive content strategy with appropriate voice and tone for channels and/or functions.
• Drive change thoughtfully and proactively, coming up with creative, mission-centered change management solutions.
• Use innovative approaches related to storytelling; ability to develop messaging for complex programs, problems, and projects.
• Measures and improves the effectiveness of messaging, channels, and practices.

Management Information – 25%

• Compiling Human Resource statistical reports on monthly, quarterly and annual basis for management information and decision making.
• Provide value added employee engagement reports for senior stakeholders on a regular basis providing them with information required to enable strategic business decisions to be made.

Job Specific Competencies

• A solid understanding and knowledge of employment laws, employee relations, compensation practices, organizational diagnosis, diversity programs, talent management models.
• ZIHRM certification is a must.

Key Job Attributes

• Highly detail-oriented, analytic, energetic and self-motivated individual.
• Passion for engagement and driving performance.
• Strategic – understands and can articulate the company strategy and how one’s role fits in and drives its successful execution.
• Comfortable working in an environment in which businesses processes, tools, deadlines etc. are continually evolving.
• Committed to creating & searching for new and innovative approaches to activities that enhance performance.
• Resourceful in overcoming roadblocks that hinder processes.
• Ability to prioritize and work on multiple tasks simultaneously.
• Comfortable with change – knows how and when to be effective, successful change agent.
• High degree of organizational and time management skills; able to set and manage expectations and competing priorities.
• Must possess excellent communication, negotiation and influencing skills.
• Must be an avid researcher, and an excellent writer.

Experience Required to Perform in This Job

• 3 years formal HR or Customer Service oriented work experience.
• At least 2 years demonstrated experience designing and executing employee/customer journeys.
• Key stakeholder management experience, including senior business leaders.
• Demonstrated experience managing multiple projects and managing activities to meet multiple competing deadlines.
• Excellent analytical skills, including advanced proficiency in Excel.
• Experience supporting organizations with high degree of complexity.
• Proficiency in MS Office (Word, Excel-advanced, and PowerPoint).

Qualifications

• Bachelor’s degree in a job-related major and 3 years of related experience; or a combination of education and experience