CCTV & Access Control Installers x 1

Job Purpose

The Technician will be responsible for servicing, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems including IP and analogue cameras, head-end video recording devices, wired and wireless systems and intercom systems. Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards.

Summary of Key Responsibilities.

• Operating and maintaining surveillance equipment, installing, and maintaining CCTV systems. Evaluate signal quality plus review acceptability delivered subsequent installation.
• Suggest areas where equipment should be set up and where cords should be placed.
• Troubleshooting problems with existing equipment.
• Take the lead in servicing, repairing, troubleshooting, and detecting access control equipment and IP-based video security systems.
• Identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
• Apply all necessary documentation for tracking service-related issues
• Establish and maintain effective working relationships with both internal and external customers
• Provide phone and online remote diagnostic support
• Testing old and new installation connections.
• Perform with networks, computers and software.
• Support to design and troubleshooting in different systems.
• Ensure to sell new services to clients and update existing customers.
• Ensure to manipulate fasteners, connectors and wire and utilize hand tools.
• Conduct routine upholding on equipment inclusive of repairs and adjustments.
• Perform other duties as assigned by Operations Management

Required Skills and Competencies

• Good verbal and written communication skills
• Problem-Solving Skills
• Good Analytical Skills
• A highly proactive and skilled individual
• Ability to meet deadlines and work in a fast-based environment with minimum direction
• Good Interpersonal Skills
• Strong troubleshooting skills, mechanical and electronics aptitude

Qualifications and Experience

• Advanced Diploma in Electronics, Information Technology or Related
• Must have a minimum of 2 years of proven technical work experience in CCTV Installation and operations.
• Demonstrate knowledge and skill in the safe use of hand and power tools, analogue/digital test equipment and CCTV testing devices
• Must have a good understanding of Windows operating systems and overall IT network topology
• Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications
• Excellent communication skills.
• Member of the Engineering Institute of Zambia – EIZ will be an added advantage.
• Advanced knowledge of modern electrical equipment.