Job Title: Postmaster General
Grade: P11

Location: ZAMPOST Head Office, Ndola

Reporting Line: The ZAMPOST Board of Directors

PURPOSE OF ROLE

To regulate the provision of postal services into, out of and within Zambia; to constitute a Postal Services Corporation and to define its functions and to provide for matters connected with or incidental to the foregoing.

DUTIES AND KEY RESPONSIBILITIES

1. To develop, provide and maintain universally accepted high quality postal services to the expected satisfaction of our customers while operating as a viable business entity through a motivated workforce and promoting good corporate image.
2. Preparation of the Corporation’s budget and presentation of the same to the Board of Directors.
3. Recommends all fees and charges in connection with the transmission of articles by Post to the Board of Directors.
4. Manages the contracts and arrangements for conveyance of Postal articles on behalf of the Corporation.
5. Oversees the formulation and implementation of the strategic plan that guides the direction of the business of ZAMPOST.
6. Oversees timely preparation and implementation annual work plans to facilitate the attainment of set objectives.
7. Effectively manages the utilization of human, financial and material resources at ZAMPOST in order to ensure effective and efficient operations. 8. Manages timely development and operationalization of the performance system in order to monitor, evaluate and enhance performance among employees.
9. Representing ZAMPOST on Postal matters with other administrations, regional and international bodies like UPU, PAPU, SAPOA, etc.
10. Responsible for the viability of the Subsidiary Companies of ZAMPOST- Postbus Limited, ZAMPOST Travel and Tours, ZAMPOST Insurance Brokers, ZAMPOST Stock Brokers, ZAMPOST Construction Company, ZAMPOST Freight and Forwarding.
11. To perform any other duties as may be assigned by the ZAMPOST Board of Directors.

OTHER CAPABILITIES REQUIRED

1. Overall strategic leadership, operational responsibility, coordination, and management of ZAMPOST
2. Expansion and execution of the organisation’s mission and leading the team across all thematic areas.
3. Maintain and support the Board of Directors and its Committees and help build Board involvement with strategic direction for ongoing and future programs.
4. Financial management monitor budget oversight, tracking and management to ensure integrity, value for money and timely reporting.
5. Develop, maintain and sustain a high-performance culture of learning, innovation, collaboration and team strengthening at all levels of the organisation.
6. To be the Ex-Official of the ZAMPOST Board of Directors.

QUALIFICATIONS/REQUIREMENTS

1. Full Grade Twelve (12) Certificate.
2. A Bachelor’s Degree in Business Administration or Public Administration or equivalent.
3. AMaster’s Degree will be an added advantage.
4. Atleast ten (10) years at Senior Management level.
5. Exposure to Universal Postal Union (UPU) training an added advantage.
6. A sound knowledge of postal operations and Universal Postal Union (UPU) Rules and Regulations.
7. A sound knowledge of the Postal Services Act 2009 and the mandate of the ZAMPOST 8 Knowledge of Postal Management System and Customs Regulations and Procedures. 9. Knowledge of the Public Finance Management Act 2018 and the Public Debt Management Act 2022.