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16 Jan 2023

Relationship Officer x4 & Relationship Manager x2 at Private

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Job Description


Employment Opportunity

A reputable Commercial Bank in Zambia is seeking to recruit self-motivated, enthusiastic and innovative persons to fill the following position(s) in the stated locations:

Relationship Officer (Chipata x 2, Kitwe x 1, Mufumbwe x 1)

Reporting to Regional Business Head:

  • New Business Development
  • Credit processing and Appraisals
  • Close Monitoring of Credit relationships and loan recoveries
  • Maintain good public relations with current and prospective customers
  • Achieving set accounts, channels and Balance Sheet targets
  • Analyse and interpret financial data and recommend on the credit worthiness of the customer
  • Attend Credit Committee meetings with the Team Leader
  • Prepare periodic reports for the team
  • Perform any other duties assigned by Team Lead and/or regional Business Head

Qualification and Skills:

  • First degree in any discipline.
  • Good Customer Service / Relationship Management
  • Strong selling/negotiation skills
  • Strong Financial Analysis / Interpretation capabilities
  • Oral & Written communication
  • Strong strategic orientation

Relationship Manger (Kitwe x 2)

Reporting to Group Head Commercial Banking or Business Banking

  • Draw up work schedules for identifying and marketing prospective customers
  • Maintain good public relations with current and prospective customers
  • Plan and report on Marketing calls for the unit
  • Structure credit facilities to address customers’ needs and prepare/review credit proposals with the Group Head
  • Monitor and ensure customers’ compliance with credit agreements
  • Present to and defend proposals before the Credit Committee
  • Provide on-the job training for Account Officers
  • Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
  • Monitor the unit’s performance against monthly/quarterly/annual plans
  • Prepare the Team’s annual budget for consolidation and incorporation into the Group budget by the Group Head
  • Prepare and present the Unit’s Monthly Profitability Report (MPR) to the Group
  • Appraise supervised Account Officer(s)
  • Achieve self PCE and annual performance targets
  • Prepare periodic reports for Regional Hea
  • Perform other duties as may be assigned by the Head CCBG

Qualification and Skills:

  • A good first degree in any discipline or equivalent degree. Relevant Masters’ degree will be an advantage
  • Minimum of 5 years’ experience in a bank 2-3 years of which should have been in a team position
  • Excellent Oral & Written communication skills
  • Computer skill
  • Credit/Marketing skill
  • Excellent financial analysis / interpretation skills
  • Presentation Skill / Problem solving capabilities
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Method of Application

Please clearly indicate the job title and location in the subject of your email and use your full name and the job you are applying for as the file name of your application. Applications should consist of your cover letter and CV only, in a single document. Hand delivered or posted applications will not be accepted. The closing date for accepting applications is 3rd February 2023. Only short listed candidates will be contacted.

All applications should be e-mailed to: [email protected]




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