Livingstone, Zambia

Full-time
Company Location: Royal Livingstone Victoria Falls Zambia Hotel by Anantara
Company Description
Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East.

Job Description

As Reservationist Agent you will directly support the Front Office department in driving the performance of the reservations team on property. You will ensure that all SOP’s are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Front Office department for driving up- selling within the property and to ensure optimal use of all distribution channels.

Qualifications
Certificate in hospitality Management with sales and marketing qualification an added advantage
Familiar with the hotel operations available technology and all distribution channels.
Understand the dynamics of regional & local market, local competitors and events of the destination.
Additional Information
Full grade twelve school certificate

Closing date: 5th January 2022