JOB BRIEF

We are looking for a competitive retail sales assistant to help customers identify and purchase products they desire. Sales assistant duties will include but not be limited to selling, restocking and merchandizing. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

RESPONSIBILITIES

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store conditions and visual merchandizing standards
• Ascertain customer’s needs and wants
• Recommend and display items that match customer’s needs
• Welcome and greet customers
• Manage Point of sale processes
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company’s policies and procedures

REQUIREMENTS AND SKILLS

• Proven working experience in retail sales
• Minimum of Grade 12 certificate or it’s equivalent
• Knowledge and skills in Ear piercing, Artistic wrapping of gifts (presents)  in gift boxes for customers
• Basic understanding of sales principles and customer service practices
• Excellent verbal and interpersonal skills. Proficiency in English plus one or more local languages is preferred.
• Excellent Customer service
• Ability to work well with others
• Friendly, helpful, confident and engaging personality.
• Patience, persuading and negotiating skills
• Knowledge and skills in jewelry making, polishing and other jewelry related services will be an added advantage