The Office of the Public Protector is an independent oversight institution operationalized by the Public Protector Act No. 15 of 2016. The Office is headed by the Public Protector who is a Constitutional Office holder as provided for under Article 243 of the Constitution of Zambia. The institution is entrusted with the mandate to promote and safeguard the interests and rights of an individual in
his or her quest to receive a “public service” that is just and fair. The Office of the Public Protector ensures compliance to laid down administrative procedures, practices and ethics and initiate corrective action in public institutions in order to enhance effective administration.

EMPLOYMENT OPPORTUNITIES

The Office invites applications from suitably qualified members of the Public for the following positions:

1. Assistant Administrators (5) – Northern Province, Copperbelt Province, Eastern Province, Western Province, Southern Province

Salary Scale: G

Purpose:

To undertake the provision of secretarial and administrative services in order to enhance the operations of the Provincial office.

Responsibilities:

The key responsibilities for this role include but not limited to the following:

• Perform basic Secretarial and Administrative functions such as, managing the daily, weekly and monthly diary, arranging meetings, Typing, faxing, copying and filling of documents.
• Handle basic financial administration, procurement and personnel administration matters in the Province
• Capturing Cases/Complaints in the Master list
• Disseminate files
• Prepare and disseminate memos
• Compilation of weekly/monthly/quarterly statistics
• Develop and maintain a filing system
• Undertake Receptionist duties
• Handle the maintenance and acquisition of equipment
• Perform other duties as requested by the supervisor from time to time.

Qualifications Required

• Diploma in Secretarial Studies, Public Administration, Public Management, Business Management or related field
• Full Grade 12 or Full Form V with five Credit or better
• One (1) year experience

Competencies required

• Excellent interpersonal and communication (both written and oral) skills,
• Reliable and hardworking
• Accuracy
• Ethical conduct
• Report writing skills and attention to detail
• Ability to maintain a high level of confidentiality
• Professionalism
• Good customer service skills
• Ability to meet deadlines and work under pressure
• Excellent team player and leader

Skills, Knowledge required

• Computer literacy
• Excellent people skills and interpersonal relations
• Report writing skills
• Analytical thinking
• Problem solving skills
• Good Communication skills
• Planning and Organising skills
• Networking skills