Pact Overview

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant.

Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.

Position Purpose

Pact seeks an experienced Technical Director (Clinical Services) for the USAID/Zambia Integrated Health Activity (ZIHA). USAID/Zambia intends to award a $120M contract to support the USAID and PEPFAR objectives of 95/95/95, and to provide service delivery and technical assistance to improve MNCH and FP/RH services. ZIHA will improve, sustain, and further integrate HIV/AIDS, MNCH and FP/RH services at the health facility and community levels and ensure that client-centered, high-impact, high-quality services are available to Zambians. This is anticipated to be a five-year activity. This position is contingent upon award and is anticipated to be based in Lusaka.

Key Responsibilities

• Provide technical leadership in the coordination and supervision of implementation of high-quality HIV and TB/HIV integrated services. For clinical services, manage all technical staff and ensure responsiveness, innovation, and effective collaboration for all integrated HIV and TB/HIV activities.
• Lead the design and delivery of high-impact HIV/MNCH/FP/RH interventions in collaboration with key national and regional stakeholders, ensuring adherence to internationally endorsed and recognized guidance on HIV/MNCH/FP/RH services.
• Supervise, coach, and mentor a team of technical personnel, ensuring they support the project’s overall strategic approach, its integration into the M&E plans, and its coordination throughout all levels of the Government of Zambia.
• Monitor implementation of activities to ensure timely completion of objectives and targets.
• Lead the development of annual workplans activities in collaboration with project staff, USAID, and MOH and ensure successful implementation of planned activities through continuous coordination with key stakeholders.
• Develop contractual deliverables (quarterly, annual, field project evaluations, etc.) in conjunction with other key staff and external evaluators.
• Work closely with project staff and implementing partners to identify, document, and disseminate best practices.
• Develop and present papers at local, regional, and international forums to share experiences and best practices developed through project activities.
• Assist the Chief of Party with all aspects of project operations including technical oversight, human resources, recruiting and training staff, and developing an experienced team with distinct roles and responsibilities.

Required Qualifications:

• Graduate degree or higher in medicine (MD/DO), nursing, or other clinical specialty plus graduate degree or higher in public or global health, international development, or relevant field such as medicine, public health, health system management, social administration, or social sciences.
• A minimum of 8 years’ progressive leadership and experience in clinical services, health administration, or program management for large-scale, complex, international development assistance programs is required.
• A minimum of 5 years’ experience managing diverse teams of professional staff is required.
• A minimum of 5 years’ experience working directly with clients/patients in a clinical setting is required.
• Experience in Southern Africa preferred, preferably in Zambia.
• Demonstrated ability to interact effectively and collaboratively with a broad range of senior and mid-level public and private sector counterparts, donors, and other key stakeholders.
• Experience supervising technical staff in the implementation of integrated health programming.
• Excellent interpersonal, writing, and English language oral presentation skills.
• Demonstrated skills in problem solving and consensus building.
• Ability to travel within Zambia and occasionally internationally when health and safety concerns regarding COVID-19 diminish.

Preferred Qualifications:

• Previous experience working on USG-funded health programming in Zambia.
• Experience managing complex integrated HIV/RMNCH/FP services projects within a non-profit organization in a developing country context.
• Experience designing or implementing gender- or youth-sensitive health programming.
• Knowledge of the political, social, and economic context of Zambia
• Zambian nationals are encouraged to apply.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors