About us, purpose, experience and qualifications
about us

There is no about us detail available.
purpose
Identify high risk clients through, inter alia, management of the various ongoing risk management processes, such as: Excesses, Expired limits, Covenant monitoring, Risk behaviour, and High-risk process. Managing a portfolio consisting of high-risk clients on an ongoing basis by conducting due diligence investigations and client visits, compiling status reports, maintaining a high-risk client database, raising provisions and devising action plans and the implementation thereof. Conduct monthly risk meetings and quarterly portfolio meetings.

experience and qualifications

Degree in Business or Accountancy
LLB diploma or degree is an added advantage
Credit Management skills and experience of between 5 to 10 years, including in depth knowledge of bank’s financial products is essential.
Proficient interpretation of financial statements to support responsible credit management and mitigate risk.
In addition, minimum 3 years commercial banking experience (compliance, credit risk and / or credit).
Extensive and broad lending (practical and technical banking) experience is required with a sound knowledge of risk and human resources management.
Proven knowledge of Credit Policies and procedures.
Understand make up of portfolio and provisioning process.
At least 2 years Collections background
The capacity to work co-operatively with others to achieve shared goals
The capacity to facilitate conflict resolution and allow for maximum understanding between different parties and points-of-view
Grasps new information with ease, is motivated to actively identify new areas for learning and consistently creates and takes advantage of learning opportunities
Cuts to the core of issues and applies effective analysis, logic and creativity to identify and implement solutions
The capacity to listen attentively, present information clearly and concisely and respond appropriately to the verbal and written communications of others. This includes the ability to regulate delivery in response to the needs of a target audience
Computer literacy (MS Word, Excel, and Outlook.
Excellent interpersonal and communication skills (verbal / written).
Able to hold one’s own in the face of opposition and exert influence calmly, firmly and fairly
Ability to lead and manage a team of collectors
additional requirements

responsibilities

Identify high risk clients through, inter alia, management of the various ongoing risk management processes, such as: – Excesses; – Expired limits; – Covenant monitoring; – Risk behaviour; – High risk process.
Managing a portfolio consisting of high-risk clients on an ongoing basis by conducting due diligence investigations and client visits, maintaining a high-risk client database, raising provisions and devising action plans and the implementation thereof
Monitors triggers through Credit Monitor (Dormant Accounts, Categorization, Hardcore Accounts, Expired limits etc.).
Ensure to have input in the restructures done by the Relationship Managers and Credit Managers and monitor for adherence restructure agreed structure
Assess and approve excesses in terms of approved excess mandates and refer those outside mandate
Ensures security is perfected by the business on all handed over CAT2 and High Risk CAT 1 accounts as agreed at approval of the facility.
Ensures adherence to covenants agreed to by the various Credit Committees on the relegated CAT2
and the CAT1 High Risk accounts
Ensures adherence of Guarantees structure as agreed at approval of the facilities (e. g monitors expiry dates) – on accounts that have been downgraded / relegated to Risk Category 2 & and the CAT1 high risk accounts
Evaluates and refers any requests to release /amend any securities – Accounts that have been downgraded / relegated to Risk Category 2

Ensure ORM reports are prepared accurately and on time
Adhere to ensuring that the CAT2 and high risk CAT1 accounts have promises to pay and they are followed up to ensure they are honored
Monitors the resolution of audit findings throughout the Branches / Business Units and achievement of satisfactory audit reports;
Responsible for efficient and satisfactory resolution of queries and problems.
Ensure general knowledge of business and industry knowledge at all times.
Ensures the effective use of Credit Monitor and OCS Queues and keep ACRMS up to date at all times.
Re-grading exposures and hand over to Corporate Recoveries where necessary
Perform other ad-hoc credit related duties as when requested

Call customers and follow up on outstanding loan arrears and excesses & persuade them to settle their indebtedness. Ensure the team performs this task effectively and efficiently and reviews their calls monthly and identify any training needs
Deceased Estates -Analyze the account to expedite closure on debt payment.
Liaise with third parties – Trustees, Attorneys and bailiffs where applicable
Monitors the portfolio and escalates potential bad debts the Team Leader for timely hand over to the Recoveries Team.
Conduct monthly risk meetings and quarterly portfolio meetings
Attend and participate at regional credit meetings and, where applicable, debt restructuring meetings and CCC meetings

Investigates and implements innovative ways to optimize processes.
Responsible for collecting money from clients’ accounts and processing through OPS
To take responsibility for all legal issues which arise during the normal course of Business.
Liaise with the legal Team for difficult opinions and interpretations.
Custodianship to all legal documents/ agreements on the relegated CAT2 accounts
Responsible for ensuring that compliance to ORM Procedures and Processes is achieved
Responsible for compiling Reports (consolidated view) of Portfolio of High Risk & CAT2 and ensure reports are accurate

Responsible for ensuring that all Cat2 accounts are on up to date status reports.
Analyze portfolio and highlight the risk and give feedback to the business to drive the correct lending strategy and be part of growing a quality book
Ensure instructions legal are given timely and followed up for action
Advises line management on potential opportunities for process and system improvements.
Plan and manage performance, skills development, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
Manage own development to increase own competencies