ICAP at COLUMBIA UNIVERSITY ZAMBIA

ICAP at Columbia University is an international, non-profit organization situated at the Columbia University in New York. ICAP is Empowering Health Around the World and works in over 30 countries, including Zambia. Together with our partners—Ministries of Health, large multilaterals, health care providers, and patients—we support comprehensive, person-centered HIV/TB services and high-performing health system strengthening initiatives that provide quality and affordable health care. And by enhancing health information systems, improving quality, and developing human resources for health, we build capacity and efficiency in the world’s most challenging, resource-limited settings.

ICAP seeks to recruit for the following positions in Zambia

1. Position Title: Provincial QI Advisor (01)

Reports to: Provincial Deputy Director

Duty station: Choma

POSITION SUMMARY

Working under the guidance and direction of the Provincial Deputy Director for ICAP in Zambia, the Provincial QI Advisor will oversee QI activities to strengthen HIV care and treatment in Southern and Western Provinces in Zambia. S/he will provide QI technical and operational guidance and oversight to the project teams at provincial and district level, liaising with the Provincial Health Office QI focal persons, implementing partners and local organizations.

MAJOR RESPONSIBILITIES

• Support and contribute to the design, implementation and evaluation of the QI Collaboratives (QICs) and Quality Improvement Projects (QIPs) in the supported provinces in Zambia.
• Assist in strategic planning and work plan development, and document QI trainings/orientations and other QI capacity building activities in the provinces
• Facilitate and ensure clear, regular, and systematic communication and collaboration between ICAP, the provincial health team and other project stakeholders in order to achieve provincial level QIC project objectives.
• Develop and update QI related materials and technical assistance activities, including but not limited to, assisting with design, delivery and management of the QI training/orientation package.
• Provide hands-on leadership and support to face-to-face training/orientation and above site QI coaching and evaluation sessions, workshops.
• Lead and facilitate monthly zonal/regional supervision, QI coaching, mentoring and implementation of QI efforts within the enrolled zones.
• Perform other duties as assigned by the supervisor

QUALIFICATIONS

• Bachelor’s degree in health-related area or social sciences
• Master’s Degree in Public Health/Epidemiology an added advantage

EXPERIENCE AND SKILLS REQUIRED

• Minimum 2 years of experience in implementation of QI projects in the HIV/health services
• Experience in mentoring, training health care workers in QI methodologies
• Knowledge in database maintenance, and patient-level databases is preferred.
• Computer skills: Microsoft word, Excel, PowerPoint.
• Experience working in donor funded projects a Plus
• Fluent in English oral and written communication skills

2. Position Title: Provincial Community Engagement Manager (01)

Reports to: Provincial Deputy Director

Location: Mongu

POSITION SUMMARY

Working under the guidance of the Provincial Deputy Director, the Provincial Community Engagement Manager will serve as the community focal point for ICAP in Southern and Western provinces of Zambia. The Manager will provide support to project teams at district and provincial level, liaising with partners and local organizations to ensure community mobilization and community engagement activities are strengthened in order to ensure access to quality HIV prevention, care and treatment services in the assigned provinces. The community activities will focus on all aspects of HIV programming including HIV/TB Prevention, case identification, linkage and retention in care and treatment as well as VL monitoring.

MAJOR RESPONSIBILITIES

• Coordinate community HIV/TB activities working with the Provincial health team and other implementing partners at provincial and district level.
• Provide leadership to proactively engage community leadership who are key to provide guidance and support for achievement of PHO deliverables for HIV/TB care and treatment
• Support and monitor HTS activities at community level to promote targeted testing with priority to HIV index testing and use of HIVST for hard-to-reach populations
• Provide mentorship in community level HIV/TB prevention, case identification and oversee linkage of HIV+ patients to care and treatment services from community to facility within the zone.
• Collaborate with relevant community partners at provincial level to optimize and scale up HTS for key populations and priority populations
• Provide leadership to design and guide the implementation of community strategies that improve retention in care, adherence to treatment and viral suppression in both provinces
• Support the provincial teams, implementing partners and district teams to optimize strategies and efforts to identify and track patients who miss appointments.
• Collaborate with DHO community team to provide ongoing community adherence support in order to improve retention in care
• Mentorship and coordination of district managers and DHO to supervise and monitor activities by community-based volunteers working with community partners to improve retention in care.
• Leadership to design and guide the implementation of appropriate community DSD models in the provinces to increase access to HIV/TB care and treatment services
• Design innovations that will assist PHOs to create demand for TB/HIV services through mentorship to DHOs/PHOs for successful sensitization meetings with key stakeholders within the provinces.
• Collaborate with relevant community partners and CBOs within the Provinces to conduct innovative community health communication/campaigns to stimulate behavior change relating to the importance of adherence to ART and VL suppression

QUALIFICATIONS

• Degree in public health, social work, development studies or related field
• Master’s degree in public health will be an added advantage

EXPERIENCE AND SKILLS REQUIRED

• Minimum 3 years’ demonstrated experience in relevant community mobilization and engagement under health.
• Experience working in donor funded projects a Plus
• Fluent English oral and written communication skills
• Ability to interact professionally in English and oversee development of comprehensive program reports
• Computer skills: Microsoft word, Excel, PowerPoint
• A team player with ability to coordinate HIV/TB services at Provincial level

3. Position Title: Regional Medical Advisors (05)

Reports to: Provincial Deputy Director

Location: L/stone, Choma, Mazabuka, Mongu & Senanga

POSITION SUMMARY

Working under the guidance of the Provincial Deputy Director, the Regional Medical Advisor will support activities to strengthen HIV prevention, care and treatment in assigned districts and regions in Southern and Western provinces in Zambia.

MAJOR RESPONSIBILITIES

• Coordinate the HIV/TB mentorship activities at DHO and assigned region in line with the 95:95:95 targets.
• Lead the district or regional data reviews for each step of the HIV testing and treatment with DHO and Regional/zonal and identify service delivery and stock management gaps and remedial measures
• Monitor achievement of district level targets and discuss results and remediation measures.
• Provide technical assistance to District and Regional/zonal staff to strengthen innovations to improve HIV case finding with a focus on index case strategy implementation including KYCHS
• Mentorship to DHO/Regions/Zones to improve district viral load coverage by supporting providers to request viral load test whenever indicated and real time update in clients’ records and interpretation of results.
• Coordinate the implementation of all related prevention services including cervical cancer screening, VMMC, PrEP etc.
• Perform other related duties as directed by the supervisor.

QUALIFICATIONS

• Degree in Medicine.
• Master’s degree in public health a plus

EXPERIENCE AND SKILLS REQUIRED

• At least 3 years’ demonstrated experience in HIV/TB clinical management
• Trained in both adult and paediatrics ART
• Supervisory and mentorship experience in HIV/TB services at hospital level.
• Ability to provide mentorship to medical and clinical officers and other HIV/TB service staff
• Proven experience in coordinating HIV community services such as demand creation, HIV case identification and community interventions in support of retention of recipients of care
• A team player with ability to support coordination of HIV/TB services at district, facility and community level.
• Computer skills: Microsoft word, Excel, PowerPoint.
• Experience working in donor funded projects a Plus
• Fluent English oral and written communication skills

4. Job Title: District Clinical/Nurse Mentor (12)

Reports to: Regional Medical Advisors

Location: Various districts in Southern and Western Province

POSITION SUMMARY

Working under the guidance of the deputy director, the District Clinical/Nurse Mentor will support capacity building activities to strengthen HIV/TB prevention, care and treatment in the assigned district/Region/zones in either Southern or Western province- Zambia

MAJOR RESPONSIBILITIES

• Coordinate the HIV/TB mentorship activities at DHO and assigned zones in line with the 95:95:95 targets.
• Lead the district or zonal data reviews for each step of the HIV testing and treatment with DHO and zonal and identify service delivery and stock management gaps and remedial measures
• Monitor achievement of district level targets and discuss results and remediation measures.
• Provide technical assistance to District and zonal staff to strengthen innovations to improve HIV case finding with a focus on index case strategy implementation including KYCHS
• Mentorship to DHO/Zones to improve district viral load coverage by supporting providers to request viral load test whenever indicated and real time update in clients’ records and interpretation of results.
• Coordinate the implementation of all related prevention services including cervical cancer screening, VMMC, PrEP etc.
• Perform other related duties as directed by the supervisor

QUALIFICATIONS

• Diploma/degree Clinical Medicine or Nursing
• Master’s degree in public health a plus

EXPERIENCE AND SKILLS REQUIRED

• Fully registered with HPCZ or GNC as applicable with current year practicing license
• Minimum of 5 years working experience in the medical/nursing field
• At least 3 years’ experience in HIV clinical management and trained in provision of both adult and pediatric ART
• Training, mentorship and supervisory experience in HIV/TB prevention, and treatment services.
• A team player with ability to coordinate HIV/TB services at facility or district level
• Computer skills: Microsoft word, Excel, PowerPoint.
• Experience working in donor funded projects a plus
• Fluent English oral and written communication skills

5. Position Title: District Monitoring and Evaluation Manager (15)

Reports to: Regional Medical Advisor/Regional M&E Manager

Location: Various districts in Western and Southern provinces

POSITION SUMMARY

The Monitoring and Evaluation (M&E) Managers will support monitoring and evaluation as well as data management systems and activities to strengthen HIV/TB prevention, care and treatment in supported districts in Western and Southern provinces in Zambia. They will liaise closely with the DHIO at the District Health Offices within their provinces.

MAJOR RESPONSIBILIES

• Support and contribute to the strengthening of the M&E and data management systems at DHO and assigned zones
• Provide training in the use of M & E tools, logbooks, clinical files and reporting forms
• Provides ongoing mentoring to DHO and zonal staff in monitoring the appropriate use of register books, clinical files to identify defaulting patients for pick up or consultations, LTFU, eligibility to initiate ART, eligibility for VL testing, partners eligible for HIV testing and patients requiring TB screening
• Provides support to DHO and zonal staff in data collection and reporting procedures, completeness of registers/logbooks and clinical files, and maintenance of up-to-date clinical charts/archives
• Review progress towards targets on key indicators that require remediation
• Encourage the use of data through a detailed review in specific program areas or process indicators
• Conduct triangulation of weekly/monthly data between various data reports
• Conduct ongoing data quality assurance (DQA) activities
• Where SmartCare exists, provide TA to ensure that all patient records are up to date in SmartCare and SmartCare is used for routine monthly reports
• Where there is no SmartCare, provide TA to ensure that paper-based data systems are utilized for patient management and reporting

QUALIFICATIONS

• Minimum University Degree in epidemiology, demography, public health, humanities or related social science discipline

EXPERIENCE AND SKILLS REQUIRED

• Minimum 5 years of relevant experience working in M&E in the health sector in Zambia.
• Experience working with CDC, PEPFAR, U.S. Government or other bi-lateral donors preferable, with strong familiarity with CDC reporting requirements.
• Experience in the use of SmartCare electronic information system.
• Experience working with Statistical packages and Excel for data visualization and management.
• Experience in conducting data quality assurance (DQA) activities.
• Strong data management and analysis skills are required.
• Proven ability to strengthen the M&E and data management systems at facility and district levels.
• Strong data management and analysis skills, and advanced knowledge of electronic health information systems and deployment of database systems for health systems monitoring.
• Excellent verbal and written communication skills required.
• Experience working in donor funded projects a Plus

6. Job Title: Information Technology Assistant (01)

Reports to:   Senior Administration Officer

Location: Lusaka

POSITION SUMMARY

The IT Assistant will administer the IT infrastructure and upgrade same based on the new technological innovations so that ICAP will have a better capacity in maintaining up to date and efficient communication network as well as data-based management. Provide IT help desk

MAJOR ACCOUNTABILITIES

• Manage the installation, documentation and maintenance of operating systems, communications software, database management software.
• Manage systems updates on all applications.
• Configure and manage file server, network resources (printer, plotter and scanner.
• Provide IT support for the central and provincial offices.
• Perform hardware troubleshooting as needed.
• Manage e-mail; file sharing, application, and/or other systems and services as necessary
• Ensure that the full disaster recovery standard backups in accordance with the established procedures
• Ensure that the anti-virus auto updates are functioning correctly and are being rolled out across the network.
• To carry out any other duties and/or responsibilities assigned by the immediate supervisor.

 QUALIFICATIONS

• Grade 12 certificate with at least credits in English and Mathematics
• Diploma Information Technology /Computer Science

EXPERIENCE AND SKILLS REQUIRED

• Experience with Quick books setup & configurations.
• Two years related experience
• Thorough knowledge in network development and management.
• Thorough knowledge of application design and data management.
• Knowledge of microcomputer hardware, software and LAN systems
• Experience working in donor funded projects a Plus

7. Job Title: Driver

Reports to:  Administrative Assistant

Location: Various districts in Southern and Western Provinces

POSITION SUMMARY

Working under the supervision of the Administration Assistant, the driver is responsible for fleet management for ICAP in Zambia. The driver will ensure cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provides inputs to preparation of the vehicle maintenance plans and reports. Proper day-to-day maintenance of the assigned vehicle through timely minor repairs and arrangements for major repairs.

MAJOR RESPONSIBILITIES

• Drives the ICAP project vehicles for the transportation of ICAP Project staff and authorized visitors.
• Runs errands as assigned such as: a) delivery and collection of mail, documents and other items, and b) meeting staff and ICAP visitors at the airport
• Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provides inputs to preparation of the vehicle maintenance plans and reports.
• Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs and arrangements for major repairs,
• Maintains accurate vehicle maintenance plans and keeps the project vehicles clean and in good running condition at all times
• Ensures availability of all the required documents/supplies including vehicle insurance, Vehicle registration, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
• Keeps track of insurance and other tax formalities
• Follows the ICAP SOPs in case of a motor vehicle accident occurs.
• Performs other tasks as assigned by the supervisor.

QUALIFICATIONS

• Grade 12 certificate
• Certificate/Diploma Mechanics, valid driver’s license, Class B or C1.

EXPERIENCE AND SKILLS REQUIRED

• Minimum of five (5) years’ work experience.
• Good communication skills
• Excellent computer skills, at minimum with Microsoft Office Package.
• Experience working in donor funded projects a Plus

8. Position Title: Provincial Deputy Director (01)

Reports to:  Technical Director

Location: Choma

POSITION SUMMARY

Working under the guidance and direction of the Technical Director (TD), the Provincial Deputy Director will oversee the ICAP team supporting activities to strengthen HIV care and treatment in Southern province in Zambia. S/he will provide overall technical and operational guidance and oversight to the project teams (both technical and operations) at provincial and district level ensuring that project activities are implemented according to the work plan. S/he will be the main focal point person liaising with the Ministry of Health Provincial and district Health Office teams, other key implementing partners and local organizations.

MAJOR RESPONSIBILITIES

• Liaise with the TD to ensure effective implementation and coordination of the care and treatment project activities in the province and monitor progress towards the achievement of project goals and objectives.
• Assume accountability and responsibility for the sound execution of the HIV prevention, care and treatment portfolio in the assigned province, focusing on technical assistance to the provincial and district health offices
• Oversee regular performance reviews at provincial and district levels
• With guidance of the TD, represent the project team in meetings and interactions with the Government of Zambia at provincial and district levels, as well as with other key stakeholders
• Oversee capacity building activities to transfer skills, knowledge and technology to MOH/CoAg staff at DHO/PHO
• Supervise and coordinate both technical and administrative activities supported by ICAP in the province
• Perform other related duties as directed.

QUALIFICATIONS AND EXPERIENCE

• Master’s Degree in epidemiology, public health, medicine or related field.
  Demonstrated technical leadership and expertise in HIV prevention, care and treatment, with excellent knowledge of clinical issues and current literature in HIV treatment programming.
• Minimum five (5) years of experience in the management of large-scale health or development projects, with proven capacity in managing and supervising a diverse team of technical staff.
• 5-10 years’ experience with HIV healthcare delivery in resource limited setting.
• Prior experience in training, mentoring, and supervising of multi-cultural clinical teams.
• Experience in establishing working relationships with USG agencies, MOH, other partners
• Proven experience in managing both technical and operations teams.
• Fluent in English oral and written, Excellent communication skills; ability to interact professionally
• Computer skills: Microsoft word, Excel, PowerPoint.
• Ability to travel regularly within the province.

9. Position Title: Supply Chain Manager (1)

Reports to: Deputy Director – Care and Treatment

Duty station: Mongu

POSITION SUMMARY

Working under the guidance of the deputy director, the Supply Chain Manager will provide TA to PHO and DHO to strengthen the existing capacity to manage the quantification, ordering and commodity management for all HIV/TB related commodities. S/he will actively engage with the MOH leadership and support logistics system strengthening for sustainable HIV/TB commodity security at both provincial and district level.

MAJOR RESPONSIBILITIES

• Provide technical support to PHO, DHO and health facilities to ensure availability of ART/TB pharmaceutical products and minimize service interruptions due to stock outs
• Design and guide the implementation of strategies that improve commodity forecasting, ordering and stock management at provincial and district level
• Participate in routine system assessments and where necessary, conduct on the job training (OJT) for HCWs on issues that may arise during such assessments
• Works closely with other partners in promoting common indicators for supply chain activities.
• Provides technical and programmatic expertise to national TWGs, provincial TWGs and representation on the Health Cooperating Partners Groups when requested
• Increases awareness among various USG agencies on incorporating supply chain management activities during program design, implementation and planning
• Represent ICAP at the national and provincial supply chain planning, supply chain review and commodity quantification meetings
• Perform other duties as directed by the supervisor

QUALIFICATIONS AND EXPERIENCE

• Minimum Degree in Pharmacy or equivalent
• Master’s degree in a health-related field will be an added advantage
• 3- 5 years’ experience in a similar role with 2 years directly in supply chain systems strengthening
• Experience working in a donor funded project a Plus
• Fluent English oral and written communication skills