Livingstone, Zambia
Full-time
Company Location: Royal Livingstone Victoria Falls Zambia Hotel by Anantara
Company Description
Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia, Africa and the Middle East.

Job Description

1. Maintain a high level of personal service to all guests in the Hotel and public areas

2. Ensure linguistic assistance is provided as per market segmentation

3. Work in close conjunction with the Assistant Housekeeper in order to ensure a smooth and efficient service to all guests

4. Liaise closely with the Assistant Housekeeper to ensure that correct and timeous update of all room status, special requests, VIPs etc. are done

5. Liaise closely with the Assistant Housekeeper with regards to the maintenance program and the correct & timeous report on discrepant rooms at all times

6. Liaise closely with the Room Service Department with regards to VIP amenities, mini bar charges and to ensure that set standards are kept at all times

7. Ensure that all lost property from bedrooms and public areas are handed to Security and that the correct procedures are followed

Qualifications
1. Full grade twelve school certificate

2. Certificate in hotel management

Additional Information
Closing date: 22nd August 2022