Beauty Sales Consultant (Retail Clothing)

Description:

Job Purpose
The Beauty Sales Consultant will give product demonstrations and help customers find products that meet their needs. Maintaining client relations through follow-up calls and emails and responding to customer questions and complaints. Designing and maintaining attractive displays and managing inventory.

Summary of Key Responsibilities;

• Recommending products that fit the client’s needs, preferences, and budget, and explaining how the products work.
• Build a rapport and foundation of a trusting relationship with the bride and the guests that accompany her
• Attend Fashion, Wedding Expos and other relevant functions to represent the company when needed
• Responsible for marketing, promoting and profitably selling products and services to New customers
• Take and follow up on Special Order request
• Upon request assist the Manager to manage and maintain the company’s Facebook page when needed
• Maintain personal beauty and grooming standards and upkeep customer satisfaction.
• Maintain standards of beauty room and offer beauty treatments to customers with alacrity.
• Follow up with all prospects and maintain the relationship
• Send and Receive parcels (cloths) via courier and also deliver physically
• Keeping up to date on new products, services, procedures and departmental meetings
• Accurate and complete reporting through WhatsApp and Cloud system (one drive) on daily basis (very important)
• Keep in touch with your clients and Team via WhatsApp, text and Phone calls.
• Consulting with clients to determine their Body size, skin type, skincare concerns, and style preferences.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and emails.

Required Skills and Competencies

• Multitasking
• Attention to details
• Outgoing
• Good Planning Skills
• Excellent verbal and written communication, interpersonal and presentation skills that put the customer at ease and create a comfortable selling conversation.
• Self-motivated and driven to exceed goals and expectations.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Strong organizational skills
• Excellent Time-management Skills
• Good Problem Solving Abilities.

Primary Areas of Accountability: