2 Jul 2026
Business Customer Advisor at FNB
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- Company: FNB
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Customer Service Jobs in Zambia
Job Description
- Job Description
To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence.
- ZAQA certificates
- dentify and escalate potential risks which may lead to increased costs Adhere to standards and procedures to reduce costs
- Identify process improvements to save costs
- Drive and increase an average balance of a specific portfolio of assets Identify and utilize opportunities for net income return growth
- Identify and utilize opportunities for liability growth
- Achieve the Net Income Return for the Business
- Drive an increase in average balance of specific portfolio of liabilities
- Contribute to client service delivery culture through adherence to approved organisational service delivery principles
- Resolve customer dissatisfaction/complaints by taking ownership of the problem
- Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
06/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Method of Application
Submit your CV and Application on Company Website : Click HereClosing Date : 10th July , 2026.
