Job Title: Assistant Cashier

Job Location

Lusaka, Rhodes Park

Company Name

Madras Restaurant

Job Description

• Greet customers warmly and provide excellent front-desk service.

• Take orders (dine-in, take-away, or phone orders where applicable).

• Process payments using cash, card, mobile money, or POS systems.

• Issue receipts, invoices, and correct change accurately.

• Maintain and balance the cash register at the start and end of shifts.

• Record all sales transactions correctly in the system.

• Assist in packing take-away orders when needed.

• Handle customer inquiries, complaints and escalate issues to management.

• Ensure the cashier area is clean, organized, and presentable.

• Support waiters and kitchen staff during busy periods.

• Follow all restaurant cash-handling and safety procedures.

Qualification & Experience Required

• Minimum Grade 12 certificate (preferred).

• Previous experience in cashiering or customer service is an advantage.

• Basic math and strong attention to detail.

• Good communication and interpersonal skills.

• Ability to work under pressure in a fast-paced environment.

• Honest, reliable, and punctual.

• Willingness to work shifts, weekends, and public holidays.