Customer support/Data Clerk (5)

Buntaluba contractors and general Trading limited

• Solwezi , southern province and copperbelt • ZMW 6k – ZMW 10k / month

We are a growing construction company expanding in zambia.committed to supporting residents and stakeholders with innovative constructionsolutions. As we expand, we are looking for a proactive and detail-oriented Sales Support Executives(5) to join our team.

Job Summary

The Sales Support executive will play a key role in supporting the sales pipeline by managing outbound lead engagement, maintaining CRM data integrity, qualifying prospects, and ensuring consistent follow-up. This role combines transport and logistics knowledge with structured sales support processes to drive business growth.

Key Responsibilities

Conduct outbound calls to potential leads and prospects

Qualify leads based on defined criteria

Accurately capture and update customer information in the CRM system

Maintain clean, organized, and validated data within the CRM

Follow up with prospects to nurture relationships and support conversion

Assist in tracking and managing the sales pipeline

Support the sales team with administrative and coordination tasks

Generate basic reports on lead activity and pipeline status

Requirements

Certificate, Diploma or Degree in Marketing, sales, Business Administration or a related field

Strong communication and interpersonal skills

Confidence in making outbound calls and engaging potential clients

High attention to detail, especially with data entry and validation

Basic understanding of CRM systems (or willingness to learn)

Strong organizational and follow-up skills

Proficiency in Microsoft Office (Excel, Word, Outlook)

Self-motivated and able to work with minimal supervision