• Develop and deliver customized training programs for key banking roles, including branch banking, corporate banking and support functions.
• Use a blended learning approach, incorporating e-learning modules, interactive workshops, simulations, and on-the-job training.
• Deliver high impact training.
• Collaborate with leaders and HR to identify current and future skills gaps across teams and departments.
• Conduct training needs analyses through performance reviews, talent assessments, and employee feedback.
• Act as a consultant to leadership on employee development, helping integrate training into broader talent management strategies.
• Collaborate with the HR team and managers to identify high-potential employees and support their development through targeted programs.
• Design and implement structured career pathing frameworks for banking roles, enabling employees to progress within retail, corporate, or operational functions.
• Provide coaching and mentoring to employees, fostering leadership potential and readiness for advancement.
• Deliver role-specific technical training to ensure employees develop expertise in core banking systems, processes, and products.
• Deliver leadership, management and interpersonal skills training
• Support the onboarding of new hires by delivering induction and onboarding programs tailored to banking operations.
• Evaluate training programs’ effectiveness through feedback, assessments, and performance metrics, ensuring alignment with the bank’s goals.
• Update training materials regularly to address new banking products, technologies, and regulatory changes.
• Monitor progress and provide feedback to employees and managers on training outcomes.
• Maintain training records, including attendance, certifications, and outcomes, using the Learning Management System (LMS).
• Prepare reports on training impact, talent development progress, and return on investment for key stakeholders.
• Ensure training materials reflect banking regulations, organizational policies, and industry best practices.

• • Expertise in designing and delivering technical training programs for banking roles.
  • Excellent facilitation, presentation, and communication skills, with the ability to engage employees across all levels.
  • Proactive approach to identifying and nurturing talent, career pathing, and succession planning.
  • Analytical skills for assessing training needs and evaluating program effectiveness.
  • Strong interpersonal skills to collaborate with managers, employees, and stakeholders.
  • Strong oral and written communication skills.

·       Bachelor’s degree in Human Resources, Education, Finance, or a related field (essential).

·       Professional certification in Learning and Development or Training (e.g., CIPD, ATD) is preferred.

·       Minimum 3-5 years’ experience in training roles within the banking or financial services sector.

·       Proven track record in delivering technical training and developing career pathing frameworks.

·       Proven experience in developing training curriculums

·       Experience working with Learning Management Systems (LMS) and other training tools.