Responsibilities

1. Manage multiple delinquent accounts for debt collection efforts.
2.  Keep track of assigned accounts to identify outstanding debts.
3.  Plan a course of action to recover outstanding payments.
4. Negotiate payoff deadlines or payment plans.
5. Handle clients’ questions or complaints.
6. Investigate and resolve discrepancies in payments or accounts.

Required Competencies

• Someone who is ready to learn quickly
• Follow instruction, Creative and Confident with excellent communication skills
• Good negotiator, someone who can negotiate and provide solutions to customers.
• Committed to the job and self-driven
• Flexible to work and can work past normal working hours

Qualifications and experience

Diploma in finance, accounting, Business Course or any related field.

At least 1 year experience as a debt collector

Experience with debt collection apps will be an added advantage

Ability to work accurately and independently

Must be a Team Player.