11 Dec 2025
Product Development Specialist at First Alliance Bank
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- Company: First Alliance Bank
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Job Description
First Alliance Bank is hiring for a Product Development Specialist.
Interested candidates are requested to apply, if they meet the below requirements.
Job Purpose:
The Product Development Specialist will lead the design, evaluation, and continuous improvement of FAB’s banking products and revenue-driving campaigns. This role is instrumental in strengthening deposit mobilisation, enhancing product profitability, and supporting digital innovation across the Bank.
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Key Requirements:
- Lead end-to-end development of new banking products across Retail, SME, Corporate, Agriculture, NGO, and Digital segments.
- Conduct financial modelling and profitability analysis for all new and existing products.
- Design revenue-generating and deposit mobilisation campaigns with clear ROI projections.
- Monitor product performance and recommend enhancements to improve profitability and customer uptake.
- Coordinate cross-functional product development with Marketing, Digital, Credit, Risk, Finance, Operations, and Compliance.
- Conduct market research and competitor analysis to identify emerging customer needs and opportunities.
- Prepare product documentation, including concept notes, manuals, tariffs, customer journeys, and SOPs.
- Support the Customer Care & Marketing Committee (CCM) with product insights and campaign proposals.
- Ensure all product developments adhere to regulatory guidelines and internal governance frameworks.
Preferred Qualification:
- Bachelor’s degree in Economics, Banking, Finance, Marketing, Business Administration, or related field.
- Minimum 3–5 years’ experience in product development, business analysis, or
- Strong financial modelling and analytical skills.
- Experience in designing customer acquisition or deposit mobilization campaigns is a strong advantage.
- Familiarity with digital banking, fintech integrations, and customer journey mapping.
- Strong communication, presentation, and project management skills.
- Innovation and customer-centric mindset.
- Strong problem-solving, research, and analytical capabilities.
- Ability to work cross-functionally and manage multiple stakeholders.
Closing date for applications is 16th December 2025.
Method of Application
For all interested candidates, please email an updated CV and relevant qualifications to [email protected]
