Overview

We are recruiting!

Our client in Lusaka is looking for a Complex Food And Beverage Manager to join their team for a job vacancy within the hospitality industry.

F&B Manager – Key Responsibilities (Summary)
• Operational Leadership: Ensure smooth daily operations, SOP compliance, and coordination across outlets.
• Guest Service: Champion guest-first culture, resolve complaints, and monitor satisfaction.
• Financial Management: Drive profitability through cost control, reporting, supplier management, and revenue strategies.
• Team Leadership: Mentor and train staff, conduct reviews, and foster a positive work environment.
• Menu & Beverage Programs: Collaborate on menu design, beverage innovation, and seasonal offerings.
• Marketing & Events: Partner with marketing to deliver promotions, themed events, and food festivals aligned with brand identity.

Qualifications & Competencies

• Diploma or Degree in Hospitality Management or related field; relevant certifications an advantage.
• Minimum 5 years of progressive Food & Beverage management experience, preferably in a luxury hotel or resort environment.
• Strong leadership, communication, and interpersonal skills.
• Proven record in cost control, budgeting, and financial performance.
• Outstanding guest service orientation with excellent problem-solving abilities.
• Strong organizational skills and attention to detail.