Kitwe,Zambia

Kitwe Opticians Ltd.

we are headquartered in Kitwe and we specialize in the dispensing of frames and optical lenses.

We are seeking a dedicated and organized Administrator to join our team in Kitwe. This full-time role is essential for ensuring the smooth daily operations of our organization. The ideal candidate will be a proactive problem-solver who can handle a variety of tasks, from managing administrative duties to assisting clients and supporting our other departments.

Key Responsibilities

Administrative Duties

* Office Management: Oversee daily office operations, including managing supplies, handling correspondence, and maintaining a clean and organized work environment.

* Record Keeping: Maintain and update both physical and digital files, ensuring all records are accurate, confidential, and easily accessible.

* Communication: Handle all incoming and outgoing communication, including phone calls, emails, and client inquiries.

* Reporting: Assist in preparing reports, presentations, and other documents as required by management.

* Logistics: Manage logistical tasks such as scheduling meetings, coordinating travel arrangements, and organizing events.

* Financial Support: Assist with basic financial tasks like tracking expenses, processing invoices, and managing petty cash.

General Organizational Support

* Customer Service: Greet clients visiting our shops, provide them with excellent service, and demonstrate a strong knowledge of our products.

* Project Participation: Participate in other organizational projects and activities, such as field marketing initiatives, as needed.

Conditions of Employment

* Working Hours: Monday to Friday (08:00 – 18:00) and Saturday (08:00 – 14:00). A 30-minute lunch break is provided.

* Overtime: Any work beyond normal working hours will be compensated as overtime.

* Equipment: All necessary equipment and tools will be provided by the organization.

The successful candidate must be able to work under any circumstances to meet deadlines and demonstrate a strong commitment to the job.

Skills and Qualifications

* Administrative Skills: Proven experience in administrative roles, with a strong ability to multitask and prioritize effectively.

* Technical Proficiency: Sound knowledge of Microsoft Office applications (Word, Excel, etc.) and a quick learner for new software.

* Communication: Excellent verbal and written communication skills, with a professional and friendly demeanor.

* Dedication: A 100% dedication to the job and the company’s activities.

* Numeracy and Literacy: Basic arithmetic and literacy skills are required, with advanced skills being a plus.

* Education: Diploma and degree holders in relevant field are all welcome to apply.