PURPOSE OF THE ROLE:

The Maintenance Officer is responsible for ensuring that all Mary Begg Health Services (MBHS) facilities and infrastructure are maintained in a safe, functional, and efficient condition. The role involves routine inspections, repairs, and proactive maintenance of physical assets including electrical, plumbing, mechanical, and structural systems.

KEY ACCOUNTABILITIES:

Reporting into the General Manager, this role will be responsible for:

• Conduct routine inspections of buildings, facilities, and infrastructure to identify and resolve issues promptly.
• Perform general maintenance duties including electrical, plumbing, HVAC, carpentry, and basic mechanical tasks.
• Respond in a timely manner to repair requests, ensuring minimal disruption to clinical and operational services.
• Maintain accurate records of maintenance and repair work completed, including maintenance schedules and logs.
• Coordinate with external service providers and contractors for specialized repairs or installations.
• Ensure compliance with health and safety regulations, reporting hazards or potential issues to the Facilities Manager.
• Support emergency maintenance needs outside of standard working hours, as required.
• Monitor and manage inventory of maintenance supplies, tools, and equipment.
• Participate in energy conservation and sustainability initiatives, recommending cost-saving improvements.
• Assist with setting up equipment, furniture, and fixtures for clinical and operational functions as needed.
• Provide input to capital maintenance planning and budget forecasting.
• Maintain compliance with health and safety regulations

REQUIRED TECHNICAL SKILLS, TRAINING & EXPERIENCE

• Grade 12 Certificate
• Degree in Civil Engineering, Electrical, Mechanical, Building Maintenance, or related technical field.
• Minimum 3 years’ relevant experience in facility or property maintenance, preferably in a healthcare or corporate setting.
• Must be a member of the Engineering Institute of Zambia (EIZ)

Key Competencies and Skills:

• Technical proficiency in electrical, plumbing, and mechanical systems.
• Strong problem-solving and troubleshooting abilities.
• Attention to detail with the ability to work independently.
• Effective interpersonal and communication skills with a customer service orientation.
• Strong organisational skills and time management capabilities.
• Knowledge of health and safety standards and best practices.
• Prior experience in maintenance or facilities management is an advantage.
• Proficiency in Microsoft Office and relevant software tools.