COMPANY DESCRIPTION

Success Entrepreneurs Choice Financial Services (SECFIN) a fast growing microfinance institution with the aim of offering financial services to business owners and individuals in formal employment. We are seeking customer-focused LOAN OFFICERS to join our team in the following towns;

• Ndola
• Luanshya

KEY DUTIES AND RESPONSIBILITIES

• Marketing of the institutions product to potential clients.
• Provide guidance and support to customers during the loan application process.
• Ensure and provide quality customer service to both old and new clients.
• Responsible for arrear management and maintenance of a healthy portfolio
• Client appraisals.
• 100% contribution towards debt collection for all loans processed and disbursed.
• Any other task given by the Supervisor.

QUALIFICATIONS AND SKILLS REQUIRED

• Grade 12 certificate
• Minimum qualification of Diploma in any Business related program with 1 year work experience in a Financial Institution.
• Excellent customer service skills
• Strong verbal and written communication skills
• Knowledge of MS office package
• Self-motivated and organized
• Must be a resident of any of the mentioned towns.