The Pensions and Insurance Authority (PIA) is the regulator of the pensions and insurance industries in Zambia. It was established as a body corporate following the amendments to the Pension Scheme Regulation Act No. 28 of 1996 as amended by Act No. 27 of 2005.

The Authority hereby invites applications from suitably qualified and experienced candidates to fill the position of Temporal Data Entry Clerks/Registry Clerks (3 positions).

Job Purpose

Reporting to the Administration Officer, the Data Entry Clerk will be responsible for accurately inputting and managing information into databases and spreadsheets, including tasks like data entry, verification, updating records, and potentially retrieving and organizing information for the Authority.

Specific duties

Key Responsibilities:

1.Data Entry & Document Management

• Accurately enter, update, and maintain electronic records within the EDMS.
• Scan, index, and categorize documents according to established classification standards.
• Ensure data accuracy and completeness while handling large volumes of information.
• Verify data for errors, inconsistencies, or missing information and correct as needed.
• Manage electronic and physical records following the Authority’s guidelines.

• Receive, register, and process incoming and outgoing correspondence.
• Maintain document tracking and retrieval systems for easy access to records.
• Follow retention policies for document archiving, disposal, and security.
• Assist in organizing and maintaining the registry for both physical and digital files.

3.Compliance & Security

• Ensure that document handling complies with legal, regulatory, and organizational standards.
• Maintain confidentiality and data protection best practices while handling sensitive information.
• Identify and escalate any security risks or breaches in document handling.

4.Support & Reporting

Assist staff in retrieving and uploading documents in the EDMS.

Qualifications and Experience

• Minimum of a Diploma in Library Studies or Records Management
• Grade 12 certificate with credit or better in Mathematics and English
• Good report writing skills
• Computer literate
• Good interpersonal skills
• At least 2 years relevant experience at a similar level
• A Member of ZARMA/LIAZ