We are looking for applicants to fill up the position of SALES OFFICER at our Ndola Branch.

Duties and Responsibilities:

•  Developing in-depth knowledge of company products.
•  Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
•  Collaborating with the marketing department to ensure that the company is reaching its target audience.
•  Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
•  Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors’ products to determine product features, benefits, shortfalls, and market success.
• Addressing any customer queries and guiding them with their purchasing decisions.
• Maintaining an accurate and detailed record of all sales.
• Preparing and presenting sales reports to the higher management.
•  Assisting in the development and implementation of sales targets.
•  Collaborating with the Marketing department to develop various promotional activities.
• Researching current market trends and making a note of customer requirements.
• Reviewing competitor product offerings.

QUALIFICATIONS:

• Must have a grade 12 School certificate or equivalent.
• Must have at least a relevant certificate in the field of Sales.
• Experience in the same field will be an added advantage.
• Have good problem solving and decision-making skills.
• Be computer literate.