Skills:

• Strong knowledge of filtration systems (Donaldson), fuel management
  systems (Jigsaw), and protective equipment (Dromex).
• Excellent communication and customer service skills.
• Ability to work well within a team environment.
• Proficiency in using CRM software and other sales tools.
• Strong organizational and multitasking abilities.
• Excel knowledge is an added advantage

Responsibilities:

• Manage customer inquiries and provide product information.
• Lead and opportunity management using the available trackers.
• Process orders and coordinate with the logistics team to ensure timely
  delivery.
• Maintain accurate records of sales activities and customer interactions
  in the systems available.
• Assist the sales team with preparing sales proposals and quotations.
• Follow up with customers to ensure satisfaction and address any issues.
• Monitor inventory levels and coordinate with the supply chain team to
  ensure product availability.
• Manage all backorder sales activities.
• Coordinate with Supply & Logistics to ensure effective management of
  back orders.

Key Achievements:

• Successfully managed a high volume of customer inquiries and orders.
• Contributed to the development and implementation of effective sales
  strategies.
• Received positive feedback from customers for excellent service and
  support.

Education: Bachelor’s degree in engineering/business administration,
marketing, or a related field.

Experience: 1-2 years in internal sales and customer service
management.