Purpose Statement:
This role entails marketing of products and increasing customer base. It involves being accountable and responsible
for customer satisfaction, payment, invoicing, monitoring and reconciliation of customer accounts. It also involves
building strong relationships with related stakeholders in the course of duty both internal and external.

Key Deliverables

• Achievement of agreed sales volumes targets (Based on the budget)
• Provide daily market intelligence on competitors and other suppliers concerning products pricing at various
  supply points/depots
• Identify & develop a list of potential Businesses/Customers/Clients with a timeline of conversion to actual
  customers.
• Constantly update past & new customer details and contact list as and when applicable
• Maintain present customers, with periodic communications to keep them updated with product availability and
  pricing
• Design & maintain a customer database with approved credit limits & also ensure all customers are covered with
  proper contracts/ offer letters before embarking on sales
• Liaise constantly both with the Operations/Trade/Finance department during product sales to ensure proper
  processing of required documents: Offers, Invoices, receipts for accurate reconciliations, letter of affirmation &
  distribution manifest.
• Maintaining proper & orderly documentation/filing for all customers.
• Provide daily market intelligence on competitors and other supplies concerning product pricing (particularly
  Open Market Price) and volumes at various points/depots and monitor competitor brand and sale initiatives.

Knowledge/Skills:

• Commercially & contractually astute
• Conscientious in approach to work
• Good interpersonal and people skill
• Good communication skills (oral and written)
• Good use of Microsoft Office
• Good numeracy and reporting skills

Minimum Qualification/ Experience:

• A proven degree in any relevant institution and a drive to succeed.
• At least 3 years’ experience in sales/marketing role

Personality Traits:

• Hard working
• Good attitude and approach to work
• Good interpersonal and communication skills
• A team player with an international outlook and an ability to communicate effectively across boundaries.

Working Relationships

• Depot Manager/Supervisor
• External customers/Competitors
• Operations department
• All staff