Position: Human Resource Intern – (HRAI 001)
Business: Zambia
Location: Lusaka, Zambia
Reports to: Senior HR Officer/ HR & Corporate Affairs Manager

Job purpose
The HR Intern will support the Human Resources team in delivering efficient and effective HR services. This role is ideal for individuals looking to gain hands-on experience in HR operations, recruitment, employee engagement, and administrative support.

Key responsibilities
1. Screen resumes and schedule interviews with potential candidates.
2. Support the onboarding process, including preparing orientation materials and documents.
3. Maintain and update employee records in compliance with company policies and regulations.
4. Assist in preparing employment contracts, letters, and other HR-related documentation.
5. Coordinate training sessions and workshops by managing schedules, materials, and participant feedback.
6. Maintain training records and follow up on post-training evaluations.
7. Assist in organizing employee engagement activities, including events, surveys, and recognition programs.
8. Contribute to fostering a positive and inclusive workplace culture.
9. Support payroll processing by collating necessary data.
10. Handle general inquiries from employees regarding HR policies and procedures.
11. Prepare reports, presentations, and other HR-related documents as required.
12. Ensure compliance with labour laws and company policies in HR activities.
13. Assist in the implementation and communication of HR policies.

Key Qualifications & Requirements
1. Currently pursuing or recently completed a degree in Human Resources, Business Administration, or related fields.
2. Strong organizational and time-management skills.
3. Excellent written and verbal communication.
4. Proficiency in MS Office (Word, Excel, PowerPoint).
5. Attention to detail and ability to handle confidential information with discretion.
6. Self-motivated, proactive, and willing to learn.
7. Team player with a positive attitude.