NICO Insurance Zambia Limited, a general insurance company, has been operating in Zambia since 1st October 1997, and has branches in Lusaka, Kitwe, Ndola, Livingstone and Chipata. NICO Insurance Zambia Limited is a member of NICO Group of Companies operating in Malawi, and Sanlam through Sanlam Allianz. The Company is now seeking to identify a suitably experienced and qualified individual to be engaged as Assistant Manager-Information Technology.

The Assistant Manager – Information Technology shall be responsible for the Installation, setup, and monitoring the Information Technology and Communications infrastructure. Perform a variety of maintenance, installation, systems administration tasks that enable auxiliary and business applications to be operational and ensure incidents and service requests are resolved in time.

Main duties will include the following:

• Configuring of user accounts on all systems.
• User training and support on day-to-day operations of all systems.
• Install, configure, maintain and upgrade personal computers, application and auxiliary systems.
• Maintain ethernet networks, network cabling, network related equipment, devices, and systems.
• PABX phone system management.
• On-boarding of users on Premia Conducting market research
• Resolution of Day to day ERP incidents and requests.
• Generation of regular reports (monthly, quarterly and annual) as requested by the business
• Ensuring that servers, computers all other network devices are secure.
• Onboarding of users on Remote Desktop applications to enable users to work from home.
• Onboarding of user and computer accounts on active directory.
• Systems backup and restorations.
• Ensuring that the network and security infrastructure are working seamlessly.

Requirements:

• Degree in Computing and Information Systems.
• 6 years of hands-on experience
• Analytical and decision-making skills.
• Hardware knowledge management
• Server Administration.