Livingstone, Zambia
Full-time
Company Location: Avani Victoria Falls Resort
Company Description
Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

You will be responsible for driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results.

Qualifications
• Diploma in Hotel Management or related field
• Previous experience in a Food & Beverage/Restaurant operations leadership role in a 4* to 5* high volume hotel establishment
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service and communication skills

Additional Information
Full grade twelve certificate

Three traceable referees with their emails and mobile numbers

Closing date: 30th November 2024