Simbisa Brands Zambia Limited is expanding its operations in Lusaka, Zambia by launching new restaurants in different locations.

Position Summary

Working under the supervision of the Operations Manager, the Shift Supervisors will have to plan, organize, direct and control the day-to-day running of the shop to the satisfaction of the customers and ensure that sales are maximized, hourly budgets are achieved, brand integrity is maintained, set housekeeping and hygiene standards are maintained, and targeted profitability is achieved.

Key duties and responsibilities

• To determine shift stock requirements for issuing.
• Physically checks kitchen stocks against previous shift’s closings.
• Opening all general paper work in preparation for the day.
• Reads all communication in the report book (or diary, whichever is the case) from the previous shift and action were necessary.
• Ensures daily that cash takings are well looked after and safely banked every shift as per set procedure.
• Ensuring that daily trading hours are adhered to and that the shop is never left without management.
• Account for daily stock and monetary discrepancies that may occur to ensure safety of all assets through personal strict adherence to end of day closing down procedures etc.

Qualifications, Skills and Experience

• Proven experience as a Restaurant Supervisor, or in a similar role in the hospitality industry.
• Full Grade Twelve (12) School Certificate
• Business Administration, Food Production and/or General Hospitality qualification is required.