Job Title: Motorbike Rider
Location: Lusaka, Zambia

The Courier (Motor Bike Rider) will be responsible for timely collection and delivery of parcels to and from clients. Their role will include but not be limited to the following:

Main Duties and Responsibilities:

• Deliver parcels, packages and other assigned goods/products to customers in a timely manner.
• Navigate Lusaka routes efficiently to ensure prompt deliveries.
• Maintain accurate records of deliveries and customer interactions.
• Provide excellent customer service and build strong relationships with clients.
• Assist in loading and unloading products as required.
• Maintain the motorbike by cleaning and ensuring it is in good working order.
• Have basic knowledge of mechanics.
• Proven experience working as a motorbike rider and meeting weekly cash targets.
• Perform any other duties as directed by the supervisor.
• Must own a smartphone.

Requirements:

• Clean Motor Bike license with a valid Class A (must be at least 2 years old).
• Full Grade 12 Certificate.
• Good communication and interpersonal skills (conversant with English and local languages).
• Pays attention to detail.
• Must be tech literate and able to use applications like Google Maps, WhatsApp, etc.
• Must be honest and possess high levels of confidentiality.
• Should have the ability to multi-task and manage time effectively.
• Familiar with Lusaka routes and locations.
• Passion for Customer Service.
• Ready to start immediately.