Location: Lusaka

Position: 1

JOB SUMMARY

We are seeking a highly organized and detail-oriented operations assistant officer to support our transport operations team. As an operations officer, you will play a vital role in ensuring the smooth day to day operations of our transport services.

Responsibilities:

• Report and Assist the Operations/Logistics Officer with daily tasks.
  Support departmental development to ensure sustainability and customer satisfaction.
• Process customer orders received through phone, email, or other sources.
• Ensure order status is correctly updated (confirmed, pick-up, dispatch, or delivered).
• Accurately enter all orders with the correct delivery address, service type, weight, and other necessary details.
• Work closely with the warehouse on order returns.

Requirements and Skills

• Ability to work under pressure when needed.
• Good communication skills for interacting with clients and colleagues.
• Efficiently manage tasks and meet deadlines.
• proficient in Microsoft office excel and word.
• Pays attention to detail.

Qualifications:

• Diploma in Logistics and Transport
• 3 years or more work experience with a transport company will be an added advantage
• A paid – up member of ZCILT