ATM Custodians

Primary Duties:

ATM Up time

• Ensure that the ATM terminals are correctly stocked with cash and stationery (as per order instruction)
• Maintain close liaison with control centre to ensure that equipment problems are dealt with promptly.
• Ensure that potential faults that could cause equipment to malfunction are identified and resolved timeously
• Ensure that all ATM terminal cubicles are kept clean and maintained in good condition.

ATM Cash/Replenishment

• Control ATM cash according to laid down instructions (ATM, bags or canisters must be sealed)
• Balance cash at required intervals (add or top up)
• Ensure correct process has been followed and correct details entered on the ATM (system)
• Obtain slips for every replenishment
• Report no service or change in service
• Report and action differences in ATM cash promptly (daily or as and when required/instructed)
• Ensure that Atm cash is safeguarded against unnecessary and preventable loss (at all times)

Reports/Reconciliation

• Action ATM reports as listed on the duty list promptly in terms of laid down instructions.
• Ensure ATM slips are controlled and delivered to the cash centre
• Reconcile ATM cash daily (same day) as per laid down procedure
• Not allow to leave premises if not in balance

Qualifications and Skills

• Full grade 12 certificate with 5 credits or better in Mathematics and English
• A minimum of a Diploma in Business Administration/ a degree in a business-related field will an added advantage
• Must have a minimum of 3 years work experience in a cash related field
• Time management skills
• Strong attention to detail
• Ability to work under pressure
• Good communications and customer relations
• Valid driver’s licence is an added advantage
• Clean criminal and credit reference bureau