Company Overview:

HRLeverage Zambia Limited, a subsidiary of HRLeverage Africa, is a trusted HR consulting firm providing innovative workforce solutions to businesses across various industries. Our services range from recruitment and staffing to employee outsourcing, payroll management, and HR advisory. We pride ourselves on partnering with forward-thinking organizations, helping them achieve operational excellence by optimizing their human capital.

On behalf of our esteemed client, we are recruiting a National Sales Manager. Our client is a progressive organization specializing in the poultry business.

Job Purpose:

• Achieve business objectives and maintain high standards of performance.
  Lead and support teams, manage resources efficiently and play a key role in enhancing customer satisfaction.
• Contribute to strategic decision-making, market expansion, and overall organizational success within the designated region.

Roles and Responsibilities:

• Develop and implement effective sales strategies tailored to the regional market, considering competition and trends.
• Provide technical support to farmers.
• Maintain professional and technical knowledge by attending farmers’ workshops and poultry seminars, establishing personal networks, and participating in farmers’ societies.
• Set ambitious sales targets aligned with company goals.
  Mentor sales representatives, fostering a high-performance culture and ensuring team cohesion.
• Analyze sales data, market trends, and customer feedback to refine strategies and identify opportunities for improvement.
• Ensure seamless  communication between headquarters and regional teams, providing regular updates and insights.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommend changes in products, services, and policies by evaluating results and competitive developments.
• Foster and maintain strong relationships with key customers, addressing concerns and ensuring customer satisfaction.
• Provide regular reports to senior management, highlighting achievements, challenges, and proposed solutions within the regional sales context.
• Demonstrate adaptability to changing market conditions, adjusting strategies and tactics as needed to meet evolving business and customer demands.
• Be prepared for regular travel within the region to meet clients, attend conferences, and conduct onsite visits with the sales team.
• Gather and analyze customer feedback, using insights to improve products, services, and the overall customer experience.
• Ensure adherence to company policies, legal requirements, and ethical standards in all sales activities within the region.
• Develop and implement training programs to enhance the skills and knowledge of the sales team, ensuring they stay updated on product knowledge and sales techniques.
• Work closely with other departments, such as market and product development, to align strategies and achieve overall company objectives.
• Lead and inspire a regional sales team, providing guidance and support to achieve targets.
• Address conflicts or challenges within the sales team promptly, fostering a positive and collaborative work environment.
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Perform other related duties as assigned by management.
  Respond to customers’ calls at all times.
• Maintain regular communication with the General Manager.

Required Skills and Competencies:

• Ability to manage multiple responsibilities to completion within tight timelines.
• Business planning and analysis.
• Strong verbal and written communication skills.
• People and time management.
• Report writing and presentation skills.
• Protection of confidential information.
• Proficiency in MS Office Tools and Calendar Management.
• Strong negotiation skills.
• Excellent relationship management skills.
• Problem-solving ability.
• Lateral thinking skills.

Expected Behavioural Competencies:

• Resourcefulness.
• Dependability.
• Passion.
• Integrity.
• Promptness.
• Accountability.
• Represent the company’s image and brand effectively.