Job Purpose

The Invoicing Officer is responsible for generating accurate invoices, ensuring timely billing, and maintaining customer records. This role requires attention to detail, strong organisational skills, and the ability to work with finance software to ensure seamless financial operations. The Invoicing Officer will work closely with the accounting team and clients to ensure that all invoicing processes are handled efficiently and accurately.

Key Responsibilities

1. Prepare and issue accurate invoices for goods and services rendered.
2. Ensure timely billing by adhering to invoicing schedules and deadlines.
3. Ensure timely delivery of physical invoices to customers.
4. Verify and cross-check customer data, pricing, and contracts to ensure correct invoicing.
5. Maintain accurate and up-to-date customer billing records in the system.
6. Process adjustments and corrections to invoices as needed.
7. Communicate with clients to resolve any billing-related inquiries or disputes.
8. Follow up with customers to ensure timely payment and address overdue invoices.
9. Collaborate with the accounts receivable team to ensure payments are properly recorded and allocated.
10. Generate periodic invoicing and payment reports for management review.
11. Ensure compliance with company policies, tax regulations, and accounting standards.
12. Assist in month-end closing activities by providing accurate billing data.
13. Continuously improve the invoicing process for efficiency and accuracy.

Qualifications

1. Diploma or Bachelor’s degree in Finance, Accounting, or related field.
2. 1-3 years of experience in invoicing, billing, or a related finance role.
3. Proficiency in accounting and invoicing software (e.g., Pastel, QuickBooks, SAP, or similar).
4. Strong attention to detail and accuracy in data processing.
5. Excellent organisational and time-management skills.
6. Good communication skills for interacting with internal teams and clients.
7. Ability to work under pressure and meet deadlines.
8. Knowledge of basic accounting principles and tax regulations is an advantage.
9. Holder of clean driving licence (preferably manual).