STORE ASSISTANT X5

Yalelo is looking for a Store Assistant to assist the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets.
Location: The roles will be based in Lusaka (Chilenje, Kabwata, Soweto), Katimu Mulilo and Monze.

The Right Fit candidate will:

Greet and welcome customers to the store in a pleasant manner.
Assist in displaying products in an easy-to-locate manner.
Consistently utilises best practice standards in providing customer service in the retail store.
Assisting customers in locating desired items.
Informing customers of shop promotions to encourage purchases.
Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
Addresses and resolves customers’ complaints in a professional manner.
Maintains in-depth product knowledge to provide advice and recommendations as needed.
Inspects items and products for any damages and spoilage.
Assists stores staff in monitoring stock inventory.
Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.

The Store Assistant Must Have:

Grade 12 Certificate.
1 Years’ experience in the desired field.
Customer Service Experience.
Experience in FMCG industry is an added advantage.