Pact Overview
Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Position Overview

Pact seeks to hire community & clinical services integration coordinators to support the USAID/Zambia Integrated Health Activity (ZIH) financed by USAID. ZIH is a five-year project led by Pact in partnership with the Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV/AIDS, and Viamo. ZIH will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client centered HIV, tuberculosis; maternal, newborn and child health; family planning; and reproductive health.
Pact works closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030.

Key Responsibilities

• Work with District Health Office and facility teams to recruit volunteers with appropriate skills set for the USAID Zambia Integrated Health Activity.
• Conduct capacity building, trainings, mentorship and support to the volunteers and ensure provision of high-quality, client-centered HIV, TB/HIV, MNCH, and FP/RH services, products, and information is integrated in target facilities and communities’ catchment areas.
• Coordinate CBVs to ensure that clients’ treatment and adherence is sustained, and retention rates are above 90 percent.
• Support in designing, implementing, and overseeing activities to create demand for integrated HIV, TB/HIV, MNCH, and FP including cervical cancer screening and referral services in the community and ensure that key community stakeholders and structures are mapped and involved in advocacy and community engagement activities.
• Support CBVs in tracking patients and ensuring that treatment schedules and testing regimens (e.g. VL, EID) are adhered to, including linking patients to access appropriate integrated services that are critical for their own health, as well as services to prevent HIV transmission to uninfected sex partner(s) and children
• Work with the Strategic Information Assistant (SIA) and volunteer teams at facility level to conduct triangulation of client data in registers i.e. ensure clients are linked to appropriate services and are receiving services as per schedule.
• Work with facility staff, volunteers, and key stakeholders to implement and monitor the execution of integrated campaigns and surge ensuring that HIV, TB/HIV, MNCH and FP services are integrated where appropriate.
• Use community led tools to monitor the implementation of SBC activities and all aspects of demand creation and mobilization as well as delivery of community service activities in the target communities ensuring that SBC objectives, targets, and deliverables are achieved on time.

Basic Requirements

• Bachelor’s degree or diploma in Nursing or Clinical Medicine, in Public Health, Social Work, Development Studies or Psychosocial Counseling
• At least 2-3’ years relevant experience at facility level in HIV, TB, MNCH, and or FP demand creation and service provision.
• Demonstrated competencies in developing and implementing SBC activities and community engagement processes for demand generation and uptake of HIV, TB, MCNH, and/or FP services in large-scale, complex, international development assistance programs, preferably with USAID and PEPFAR-funded programs.
• Training in psycho-social counselling and Certificate in HIV Prevention, Treatment, Care and Support is an added advantage.
• Demonstrated experience in capacity building/training using participatory tools including use of community led monitoring tools