Special Hope Network exists to bring glory to God by creating a world where all kids are valued. We impact communities by improving care for kids with intellectual disabilities. This starts by equipping families and caregivers to provide these children with a loving home, holistic health care, and exceptional education and therapies.

We are looking to fill the position of Organizational Administrator with the following duties and responsibilities.

Organized Records

–  Keep SHN Dropbox organized with everything in a place that anyone can locate in 10 minutes of searching

–  Oversee digitization of all receipts and backup records for the whole SHN, checking monthly that they are in order, using a yearly calendar to ensure the whole org is backed up.

-Confidentially help deal with all emails that need responses from the Vice President and the admin email

– Help prepare for quarterly and annual meetings, sending prep emails, printing necessary documents, scheduling Zoom calls with all members

–  Generating reports

–  Physical organization of our storage areas

Processes

– Keep all SHN processes up to date, so the Special Hope Way is neat and organized – Create a process checking schedule and regularly check in with staff to make sure this is being done.

Donor Relations

-Work to create partnerships with other NGOs, finding and making connections, being the central contact person for those contact details, and keeping up-to-date records for all connections for networking.

–  Create relationships with all donors, making sure they are thanked, invited, and cared for.

–  Pickup donations from donors as requested

–  Coordinate and oversee food donations

–  Details of SHN visitor trips lodging, transport, airtel cards, Yango, everything

Logistics

–  Respond to all admin emails and funnel the emails to the correct staff person.

–  Handle administrative requests from your manager, and work cooperatively on various teams

(finance, education, HR, executive team,etc.)

–  Provide administrative support for all efforts to create disability-friendly communities, working with community Outreach and other staff to promote inclusiveness in compounds, including any special events

–  Prepare agenda and financial record for each Zambian Board meeting (held 4 times per year)

–  Report back to the supervisor when tasks are completed, without being asked

–  Support the Programs CO/Director of Operations/Programs CCC as needed

–  Other tasks as requested include creating new emails, working cooperatively with HR/Finance teams, and all special projects

–  Train new staff on how to use Dropbox and how to scan clearly, and label according to SHN’s labelling protocol

–  Support all building maintenance and purchases over breaks and on weekends with comp-time give