About us:

ASA Microfinance Zambia Limited is a subsidiary of ASA International. ASA International is one of the world’s largest and fastest-growing international microfinance institutions offering socially responsible loans to unbanked, low-income female micro-entrepreneurs in Asia and Africa (“ASA International”). ASA International promotes financial inclusion and has successfully shown that access to financial services helps to reduce poverty and promotes social-economic progress for its predominantly female client base.

ASA International owns and operates microfinance institutions, including deposit-taking microfinance banks, in India, Pakistan, The Philippines, Sri Lanka, Nigeria, Ghana, Tanzania, Uganda, Kenya, Rwanda, Myanmar, Zambia, and Sierra Leone and has its head offices in Amsterdam and Dhaka.

Increasing financial inclusion and promoting the social and economic development of our clients and their communities is at the heart of ASA International’s mission. As of 31 December 2023, the Company has 2,016 branches and a gross loan portfolio of USD 369.2 million. ASA International employs 13,600 plus staff worldwide.

ASA International is listed on the London stock exchange as a premium listed company.

Job Summary:

The Head of IT will be responsible for overseeing the strategic planning, implementation, digital transformation, project management and management of information technology and management information systems within the organization. This role requires a dynamic leader with a deep understanding of both microfinance operations and technological innovations.

Key Responsibilities:

• Develop and implement IT strategies aligned with the company’s goals and objectives.
• Lead and manage the IT department, providing guidance, training, ensuring efficient operation and high performance of all IT systems
• Advise senior management on technological trends and emerging technologies that could impact the company’s operations.
• Oversee the management of IT infrastructure, including hardware, software, database, application server, networks, and security systems.
• Ensure the reliability, security, and scalability of IT systems to support business operations.
• Collaborate with other departments to identify and address their IT needs.
• Ensure the scalability, availability, and reliability of IT systems to support the company’s growth and operations
• Manage IT budgets, contracts, and vendor relationships.
• Ensure compliance with relevant regulations and standards.
• Develop and enforce IT security policies, procedures, and protocols to protect the company’s data and IT assets.
• Oversee risk management practices related to IT, including disaster recovery and business continuity planning.
• Stay updated on the latest technology trends and best practices in the microfinance sector.
• Lead, mentor, and develop the IT team to ensure they have the skills and knowledge to support the company’s IT needs.
• Foster a culture of innovation, continuous improvement, and collaboration within the IT department.
• Lead, mentor, and develop the IT team to ensure they have the skills and knowledge to support the company’s IT needs.
• Foster a culture of innovation, continuous improvement, and collaboration within the IT department.
• Lead, mentor, and develop the IT team to ensure they have the skills and knowledge to support the company’s IT needs.
• Foster a culture of innovation, continuous improvement, and collaboration within the IT department.

Qualifications & Experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. A Master’s degree is preferred.
• Minimum of 10-12 years of experience in IT management, with at least 3-5 years in a leadership role.
• Proven experience in managing complex IT systems and infrastructure in a financial services or microfinance environment.
• Strong knowledge of cybersecurity practices, network management, server administration, cloud computing, virtualization platform, ERP system, IT governance, and regulatory compliance.
• Experience with IT project management, including budgeting, resource allocation, and vendor management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Any vendor Certification.

Core Competencies:

• A humble, hardworking, and confident professional.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Self-starter, proactive, and decisive.
• Ability to communicate complex concepts clearly and effectively to diverse audiences.
• Sound decision-making abilities and the capability to work independently and collaboratively.
• A team player who continuously improves self and the people around him/ her.

Reporting Line:

The Head IT shall report to the CEO.

Salary:

• Gross monthly salary of ZMW 20,000.00.
• Gratuity at the end of 2-year Contract (Renewable)