The Electoral Commission of Zambia seeks to recruit qualified and experienced Zambian citizens to fill two (02) vacant positions of ICT Support Officers.

PURPOSE OF THE JOB

To provide first line ICT support for effective and efficient Commission operations.

REPORTING ACCOUNTABILITY

The ICT Support Officers will report to the Systems Engineer ICT Support.

KEY RESPONSIBILITY

1. Provides first line user support through the ICT help desk.
2. Installs and configures software applications on user machines in accordance with Commission requirements.
3. Undertakes ICT equipment preventative and corrective maintenance.
4. Maintains inventory of ICT equipment and ensures secure storage of equipment and consumables.
5. Administers backups of ICT systems and data as required.
6. Provides technical and end user training.
7. Configures new users and equipment as per ICT Policy.

QUALIFICATIONS AND EXPERIENCE

1. Full Grade 12 Certificate or equivalent.
2. Diploma in Computer Science, Electronics or equivalent
3. Minimum three (03) years post qualifying relevant experience in a government or quasi-government institution.

4. Must be a registered member of a relevant professional body.

OTHER SKILLS

• Organizational and leadership skills
• Planning and organizing skills
• Excellent communication skills
• Paying attention to detail

PERSONAL ATTRIBUTES FOR THE POSITION

1.  Non-partisan.

2. Honest and reliable with high moral strength.
3. High degree of confidentiality.
4. High degree of integrity.
5. Tact and diplomacy.
6. Ability to work with minimum supervision.
7. Self-starter
8. Pleasant Personality
9. Non-partisan.