The Operations Supervisor is responsible for supervising and coordinating the activities related to the daily operations of university college departments. This includes managing staff, resources, and processes to ensure a safe, clean, and effective learning and working environment. The role demands attention to detail, excellent communication skills, and the ability to resolve operational challenges in a dynamic educational setting.

Key Responsibilities:

Supervision and Leadership:
Lead, train, and manage a team of operations staff (e.g., custodians, security personnel, administrative assistants).
Assign tasks, monitor work progress, and ensure quality standards are maintained.
Provide performance feedback and support the professional development of team members.

Operational Oversight:
Ensure that all facilities and equipment are maintained and functioning efficiently.
Coordinate with maintenance, IT, security, and cleaning teams for smooth campus operations.
Monitor campus utilities, space allocations, and resource distribution.

Process Improvement:
Identify opportunities for operational improvements and implement process changes to increase efficiency.
Assist in developing and refining operational policies and procedures.
Collaborate with faculty and administrative staff to identify and solve operational issues.

Health and Safety Compliance:
Ensure compliance with university policies, health, safety, and environmental regulations.
Conduct regular safety audits and inspections of facilities and report any hazards or potential risks.
Facilitate emergency preparedness, including safety drills and risk management plans.

Budget and Resource Management:
Assist in preparing and managing operational budgets.
Ensure cost-effective use of resources while maintaining high-quality standards.
Order and manage inventory of supplies, materials, and equipment required for operations.

Communication and Reporting:
Act as the main point of contact for operational inquiries from staff, faculty, and students.
Report on daily operations, project progress, and key performance metrics to the administrator.
Maintain clear documentation and records of operational activities.

Project Management:
Oversee small to medium-sized campus improvement projects (e.g., renovations, facility upgrades).
Coordinate with vendors and contractors to ensure timely and efficient project completion.
Ensure projects are completed within scope, budget, and timeframe.

Skills and Qualifications:

Minimum Certificate in Business Administration, Operations Management, or related field (preferred) from a reputable university or college.
Proven experience in a supervisory or managerial role within operations.
Strong leadership and interpersonal skills.
Excellent problem-solving abilities and analytical skills.
Knowledge of industry regulations and best practices.
Proficiency in Microsoft Office and other relevant software.