Head of Sales – Lusaka, Zambia
MPower Ventures, a pan-African venture backed start-up in the clean energy space (www.mpower.africa), is looking for an energetic new Head of Sales in Zambia. Together with our partners, MPower has already supplied thousands of customers with its solar systems. Our products range from solar home systems with matching appliances such as TVs, fans and refrigerators to productive use appliances and large systems for SMEs and medium-income class households . Our portfolio has recently been complemented with electric powered vehicles, making us one of the most innovative clean energy providers in Zambia.
To increase our footprint in Zambia and grow our sales we are looking for an independent and entrepreneurial Head of Sales based in Lusaka. This is an exciting opportunity in a fascinating and rapidly growing field.

Summary

Under the direct supervision of the Country Director, the Head of Sales is responsible for sales and revenue development, with a particular focus on distribution. This role involves establishing, coordinating, and growing the distribution business sales channel to achieve commercial objectives. The ideal candidate has experience in sales and business development. A technical understanding of solar products would be beneficial.

Responsibilities

Distribution Channel Management:

Develop and execute sales and marketing plans to promote our residential and commercial solar system and other retail solutions. This includes identifying target audiences, creating compelling messaging, and selecting appropriate channels (digital, events, etc.).
Coordinate, evaluate, and grow the distribution sales channel in collaboration with the local team.
Ensure the achievement of commercial objectives through effective distribution strategies.

Business Development:

Develop new sales strategies and ensure its implementation.
Craft persuasive proposals that highlight our products’ value proposition.
Manage sales teams to win new clients and expand our customer base.
Explore opportunities for revenue growth and market expansion.

Sales Performance and Revenues:

Assess sales performance and formulate corporate medium and long-range plans for specific products.
Manage the invoicing process, ensuring accuracy and timeliness.
Coordinate with finance and accounting teams to track payments and resolve any discrepancies.
Follow up on outstanding payments from customers.
Maintain a healthy cash flow by minimizing overdue accounts.
Review and adjust strategies as needed to meet business goals.

Internal and External Collaboration:

Align, guide and manage the local sales team.
Plan and schedule product installations and coordinate with technical teams to ensure smooth implementation.
Work closely with top management to execute sales plans effectively.
Collaborate on joint initiatives, explore co-marketing opportunities, and ensure alignment with our partners’ goals.
Cultivate and maintain strong relationships with our business partners.
Provide training sessions to customers on product usage and best practices.
Address any post-sales inquiries or issues promptly to maintain customer satisfaction.
Oversee stock levels for specific products. Optimize inventory turnover, monitor stock movement, and coordinate logistics to ensure timely deliveries.

Documentation and Reporting:

Coordinate the proper documentation of leads, sales, installation and after sales activities using our own software and other tools.
Maintain accurate records related to sales, invoicing, and customer interactions.
Prepare regular reports on sales performance and distribution channel effectiveness.

Qualifications

Able to provide clear leadership and vision, inspire and motivate staff to achieve excellence by strength-based approaches and mentor them as they develop new skills;
At least 6 years of previous work experience in the field of B2B2C sales and Business Development;
Bachelor’s Degree (or higher) in Business Administration, Trade, Sales or any similar qualification;
Technical and commercial understanding of solar products (preferred);
Excellent English skills;
Excellent skills using Office Suites; familiarity with Google Workspace would be an asset.
Entrepreneurial mindset and ability to drive results.

The position is available immediately.