The Branch Manager is directly responsible for ensuring efficient and effective delivery of all FINCA services in his/her branch.

COMPETENCIES:

Leading With Integrity

• Reinforces our values through daily behaviour Holds others accountable to ethical behaviour.

Employee Engagement

• Maintains a fulfilling work environment, engages people based on their strengths.

Responsible for Results

• Takes responsibility for own actions and manages others to focus on key priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Financial Responsibility

• Conserves organizational resources, works within budget guidelines and ensures the Branch is sustainable.

Customer Service

• As the business unit leader, the Branch Manager is responsible for delivering a superior customer experience across all FINCA service delivery channels.

Savings and Loans Mobilization

• Mobilize savings and Loans to grow them to agreed targets, develop and supervise implementation of strategies to grow savings products and quality loan portfolios for the branch.

QUALIFICATIONS

• University Degree preferably in Business administration, Banking and Finance, commerce and accounting or related discipline.
• At least 4years work experience in a recognized micro finance institution or commercial bank.