NICO Insurance Zambia Limited, a general insurance company, has been operating in Zambia since 1st October 1997, and has branches in Lusaka, Kitwe, Ndola, Livingstone and Chipata. NICO Insurance Zambia Limited is a member of NICO Group of Companies operating in Malawi, and Sanlam through Sanlam Allianz. The Company is now seeking to identify a suitably experienced and qualified individual to be engaged as Administration Assistant.

The Administrative Assistant shall be responsible for providing administrative support to ensure efficient operation of the Office at one of our Copperbelt branches, as well as cashiering, front office management and switch board operations.

Main duties will include the following:

• Ensuring that all office requirements, i.e., stationery are adequate and to check on the stock levels of office requirements.
• Filing all Administration correspondence and retrieve as and when required by supervisors.
• Receiving clients/visitors and directing them to the right departments, answering incoming calls in line with the Company’s guidelines and to ensure that high standards are always maintained.
• Assisting in ensuring that relationships with intermediaries, business associates and the public are cordial
• Making outgoing calls on behalf of staff
• Ensuring front office is kept clean
• Preparing of banking documentation i.e. deposit slips, banking excel sheet.
• Preparation of weekly receipts report
• Handling cashiering responsibilities, including processing payments, issuing receipts, and reconciling daily cash transactions.
• Administering of petty cash
• Performing any other duties assigned by the supervisor

Requirements:

• Degree or Diploma in Commerce/ Business Studies, Front Office Management or equivalent.
• 1 to 2 years as a Receptionist/Admin Assistant in a busy Office, preferably in the general insurance industry.
• Experience operating a cash register.
• Ability to identify immediate mistakes and solve them
• Basic ability to analyze operating problems relevant to the job
• Clear verbal and written communication.