Zambia Postal Services Corporation (ZAMPOST) was established by the Postal Services Act, 2009 for the purpose of providing Postal Services to the Public including banking and financial services. ZAMPOST has 147 branches spread across the country for the provision of courier services, government services and financial service.

In its continued strides to sustain and improve service delivery to its esteemed customers, the Zambia Postal Services Corporation seeks to employ a highly motivated and goal-oriented individual for the position of:

SENIOR MANAGER-HUMAN RESOURCE

Location: Ndola
Department: Human Resource and Administration
Nature of employment: Three years renewable fixed – term contract.
Salary Scale: P 9

Overall purpose of the job

The Senior Manager Human Resource will be part of the Senior Management of ZAMPOST and will be responsible for the strategic management of the human resource function and the provision of administrative and logistical support services in order to enhance individual and Corporation performance and achieve set objectives. The role will ensure the alignment of strategic Human Resource initiatives, policies and procedures to the overall corporate strategy.

Key responsibilities among others include:

1. Human Resource Policies and Procedures

Managing effectively the development, implementation and review of Human Resource polices and conditions of service in order to provide standard guidelines and procedures in line with the Labour Laws.

2. Recruitment and Talent Acquisition

Coordinating effectively the staff recruitment and talent acquisition process in order to ensure placement of suitable candidates and achieve the corporation objectives

3. Management of Training and Development

Managing effectively the Human Resource training and development functions in order to build capacity and enhance performance.

4. Management of Industrial Relations

Managing effectively the industrial relations atmosphere in order to ensure industrial harmony and
compliance with Labour Laws. The Senior Manager Human Resources will be the key contact person of the Corporation to the National Union of Communication and Postal Workers Union

5. Management of Disciplinary and Grievance Process

The Senior Manager Human Resources will be expected to coordinate effectively the disciplinary process in order to comply with the provisions of the Disciplinary and Grievances Procedures of ZAMPOST and relevant laws of Zambia to ensure consistency and fairness.

6. Administrative and Logistical Support

Managing efficiently the provision of administrative and logistical support services in order to facilitate smooth operations of the Corporation. This will include responsibility for travel arrangements in accordance with applicable travel guidelines.

7. Change Management

Coordinating effectively the development and implementation of change management programmes and initiatives in order to ensure employees adapt to changes in the working environment.

8. Performance Management

Coordinating timely implementation of performance management system in order to monitor and evaluate performance and ensure attainment of Corporation objectives

9. Research and information Dissemination

Keep up to date with Human Resource legislation by researching and attending necessary events, before providing suitable interpretation to Management.

Qualifications and experience

• Full form V/Grade 12 School Certificate.
• Degree in Human Resource Management, Public Administration, Organisational Development or Organisational Psychology or its equivalent.
• A Masters’ Degree in Human Resource Management or other related field is an added advantage.
• Must be a registered and paid-up member of the Zambia Institute of Human Resource Management (ZIHRM) and in possession of a valid practicing certificate.
• Must have 10 years experience in human resource in reputable organisations with 5 years at Management Level.
• A valid SADC Driving License will be an added advantage.