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15 Jun 2024
Administrative Operations Manager at TopFloor Limited
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- Company: TopFloor Limited
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Job Description
Our client, a dynamic dental health care service provider is looking for an Administrative Operations Manager to oversee the company’s administrative operations. He/she will be responsible for setting goals, creating guidelines and managing budgets.
Key Tasks and Responsibilities
- Conduct Inspections, perform research and interact with external parties.
- Identify opportunities for business development.
- Manage facilities and maintenance.
- Create administrative processes for service delivery.
- Organize events and activities.
- Manage budgets and forecasts.
- Adhere to policies and regulations.
- Develop department policies and procedures.
- Hire and train administrative and other stuff.
- Manage, troubleshoot systems and devices.
- Organize and supervise other office activities.
- Conduct process audits and quality checks.
- Manage customer experiences and complaints.
- Supervise operations and administrative employees.
- Manage schedules and deadlines.
- Manage level/rest schedules.
- Allocate office space for staff and ensure all resources required are available for the perform their duties.
- Delegate tasks to administrative and operations staff assistants.
- Develop operating procedures.
- Initiate and manage contracts with suppliers and stakeholders.
- Manage and update the company’s database.
- Manage company material and consumable purchases.
- Track inventory and budget.
- Assess staff performance.
- Communication to all business stakeholders.
- Maintain confidential client files.
- Manage the supply chain.
- Offer solutions for improvement.
- Organize employee meetings and gatherings.
- Perform other duties as assigned.
- Handle administrative tasks like managing payroll and staffing.
Desired Skills, Qualifications and Experience:
- Must have a Bachelor’s Degree in Business Management or a related field.
- Must have 3 – 5 years operational and administration management experience with focus on project management, process mapping and customer experience.
- Should have experience leading a team, developing strategies and enforcing policies in a health care setting.
- Should be able to use tools like Excel, PowerPoint and Outlook to manage tasks and communicate with others.
- Should have knowledge of performance management using balance score
card and systems management.
Method of Application
Submit your CV and Application on Company Website : Click HereClosing Date : 17th June, 2024.