Pact Overview

At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42 -year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.

Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Department Overview

Pact seeks highly qualified and accomplished individuals for the United States Agency for International Development (USAID)/PEPFAR-funded Zambia Integrated Health HIV Activity – (ZIH) Project. The five-year project which will be led by Pact in partnership with Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV – and a US small business, Viamo. Integrated Health will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client-centered HIV, Tuberculosis; Maternal; Newborn and Child Health, Family Planning and Reproductive Health. It will reduce mortality, morbidity, and HIV transmission for sub-populations in Northwestern, Copperbelt, and Central Provinces. Pact will work closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030.

The activity will be delivered through three main components namely:

1. Increase coverage of comprehensive and person-centered HIV, TB/HIV, FP/RH, MNCH prevention, diagnosis, care, treatment and support services in both communities and health facilities.
2. Increase utilization of community and facility-based quality and person-centered integrated HIV, TB/HIV, FP/RH, MNCH services; and
3. Increase capacities of Provincial and District Health Offices to improve quality and sustain Direct Service Delivery of integrated HIV, TB/HIV, FP/RH, MNCH during and beyond the life of the activity.

Position Purpose
The P-CMO will be based at the Provincial level and will oversee execution of HIV, TB/HIV, MNCH, and FP/RH including cervical cancer integrated community services and engagement, providing technical leadership, and managing implementation of strategic social, and behavior change interventions at individual, household, community, and health facility levels to increase uptake and adherence to integrated HIV, TB, MNCH and FP services and health seeking-behaviors. The P-CMO will lead strategies to promote personal agency and community engagement around health interventions and sustain demand for services. The P-CMO will directly supervise the Community and Clinical Services Integration Coordinator and other relevant district-level community mobilization teams.

Key Responsibilities

• Develop and implement Advocacy, Social Mobilization and Communication (ASCM) and Risk Communication and Community Engagement (RCCE) evidence-based strategies and engagement with communities to implement SBC activities that address social and cultural barriers to use of health services and adoption of healthy behaviors.
• Identify/develop and implement innovative and low-cost SBC / RCCE models and solutions that aim to increase personal agency and improve care-seeking behaviors, including innovation and implementation of effective social listening mechanisms at community level.
• Participate in review, pretesting and dissemination of integrated IEC materials and tools tailored for various target populations.
• Assessment of targeted audiences and communication platforms and networks at provincial, district, and community levels and engagement of gate keepers/traditional/church/community leaders including working with Adolescents/youth groups, and women’s groups.
• Collaborate with the PHO/DHO and conduct capacity building of different community teams at provincial, district, facility, and community levels to improve client-provider interactions at the point of service delivery through high-quality training, mentoring, and technical assistance.
• Provide leadership in recruitment, capacity building and remuneration of the project community-based volunteers .
• Collaborate with clinical teams in target facilities to ensure that differentiated models of health services delivery of HIV, TB/HIV, MNCH and FP services at community level are implemented timely and cost effectively.
• Work with the Mentor Health Advisor and DHO teams to integrate appropriate, evidence-based mental health support services, as part of ensuring comprehensive client-centered HIV, TB/HIV, MNCH and FP services at community level.
• Mainstream gender in all target health services and activities.
• Work with PHO/DHO teams to plan, implement and monitor the execution of VMMC and other health promotion campaigns and ensure that HIV, TB/HIV, MNCH and FP services are integrated.
• Conduct regular review and planning meetings and facilitate evidence-based micro-planning and quality improvement plans at district and community levels, working closely with the PHO/DHO teams and other key stakeholders.
• Work with the Community mobilization and Community led monitoring Advisor to initiate and sustain the use community led monitoring tools to monitor the implementation of SBC activities and all aspects of demand creation and mobilization, community services delivery activities in the target communities ensuring that SBC objectives, targets, and deliverables are achieved on time.
• Ensure effective implementation of youth and adolescent health activities working closely with the Senior Youth and Adolescent Health Advisor
• Documentation of best practices, lessons learnt and human interest / success stories including project activity reports.
• Participate in technical working groups addressing SBC issues linked to the project at relevant provincial and district fora.
• Provide day to day supportive supervision and mentorship to the Community and Clinical Services Integration Coordinators and other district teams if relevant.
• Perform any other duties assigned by the project.

Qualifications / Competencies

• Degree from an accredited university in health promotion, community health, public health communications, development studies and or any social sciences, or a relevant field with 5 years’ experience. Master’s degree will be an added advantage.
• At least 3 years of experience overseeing community-based projects or interventions in HIV projects.
• Experience working on PEPFAR/USAID and other international donor funded projects preferred.
• Proven ability to relate and cooperate with PHO/DHOs, international donors, NGOs, CBOs, communities, and other stakeholders.
• Demonstrated competencies in developing and implementing community engagement processes for demand generation and uptake of HIV, TB, MCNH, and/or FP services in large-scale, complex, international development assistance programs, preferably with USAID and PEPFAR-funded programs.
• Demonstrated competencies in using participatory methods including community led monitoring models/tools and Human centered design models and managing QI projects
• In-depth understanding and knowledge of Zambia’s community health structures and programming, as well as socio-cultural environment influencing drivers and barriers to service uptake and care seeking.
• Demonstrated ability to work in complex environments, and work with and between different stakeholders.
• Ability to develop and maintain strong relationships with government and civil society stakeholders.
• Demonstrated skills in problem solving and consensus building.
• Strong professional written and oral communications skills in English and ability to communicate in a local language of the given province.
• Training in HIV/AID and psycho-social counselling is an added advantage.