We are hiring!

Head of Centre

Twaabane Creative Centre is a creatively oriented vocational training centre in Southern Zambia. Our aim is to promote social and economic development in our community through the provision of free, high-quality skills training and access to income-generating opportunities. The long-term goal is for the centre to become self-sustaining through the sale of its products.

We are excited to be seeking a self-motivated and dynamic individual who can lead the Twaabane Creative Centre with integrity and passion. The ideal person for this role will be a strong leader with proven experience in strategic development, programme management, grant management, fundraising and partnerships.

Package:

The Head of Centre is part of the Senior Leadership Team and reports to the Director and the Board. The role has a competitive senior leadership salary.

JOB DESCRIPTION

Position title: Head of Centre

Reports to: Director and Board

Job Description

The Head of Centre role is responsible for the overall strategic management and development of the centre. This includes overseeing current community projects and production units, finances and fundraising and providing leadership to a welcoming staff team.

Required Skills and Qualifications:

• Degree-level education in Development Studies, Community Development, Education, Vocational Skills, or similar
• +5 years’ experience in leadership or management position
• +8 years’ experience delivering skills development or community programmes
• Excellent understanding of the skills development and artisan landscape in Zambia, especially for women
• Proven experience managing grants and donors
• Ability to build strong relationships with local, national and international stakeholders, partners and clients
• Good understanding of financial management and budgeting
• Excellent written and spoken English communication skills

Strategic Management and Leadership (30%)

• Design and deliver Strategic Development Plans that align with centre goals
• Provide leadership and guidance to all departments and line-manage departmental coordinators
• Oversee staff welfare, capacity building and recruitment
• Identify opportunities locally, nationally and internationally for the growth and expansion of the centre
• Develop and implement policies and procedures and ensure regulatory compliance
• Maintain strong relationships and partnerships with key stakeholders, including GRZ
• Oversee marketing and external communications, including social media content
• Regularly report to the Twaabane Board

Project Implementation and Monitoring (30%)

• Oversee the delivery of high-quality vocational training projects, ensuring that they are relevant and meet industry standards
• Ensure effective implementation of community projects
• Provide technical support to production units
• Regular review and adapt projects, in-line with best practice standards and community feedback
• Recommend new skills projects at the centre, especially community-driven or skills in high-demand
• Develop monitoring, evaluation, accountability and learning (MEAL) framework and produce internal and external reports
• Manage the collection of relevant data and monitor project impact

Fundraising and Finances (30%)

• Oversee strategic financial management of the centre
• Identify and apply to grant opportunities aligned with centre goals
• Maintain strong communication with individual donors, foundations, and grant organisations
• Manage grant and donor requirements and ensure effective reporting
• Develop and implement annual fundraising and financial sustainability plans
• Ensure regular income from the production units
• Monitor annual budget and cash flow
• Secure private sector clients and stockists for the production units with the Design and Production Coordinator

Operations (10%)

• Ensure smooth financial operations with Finance and Admin Coordinator
• Oversee building and maintenance department
• Manage new building projects
• Oversee security department and matters arising