We are seeking a highly skilled and motivated Construction Project Manager to join Rivuuz. We are a tech startup providing an end-to-end agency construction management experience to residential homebuilders. As a Construction Project Manager, your primary role will be to assist with the technical construction aspects of the sales and customer success processes.

Job responsibilities:

Technical Sales Support:

• Collaborate with the sales team to provide technical expertise during client meetings and presentations.
• Conduct thorough analysis of clients’ construction requirements, ensuring alignment with our platform’s capabilities.
• Offer guidance and recommendations on the most suitable construction subcontractors for specific projects.
• Prepare and deliver technical proposals and project plans tailored to clients’ needs.
• Address any technical concerns or questions raised by potential clients to facilitate successful sales conversions.

Customer Success Management:

• Act as the main point of contact for clients during the implementation and execution of construction projects.
• Provide ongoing support and guidance to clients, ensuring their needs are met throughout the construction process.
• Collaborate with internal teams, such as operations and engineering, to ensure smooth project execution and customer satisfaction.
• Conduct regular project status meetings with clients, providing updates on progress and addressing any concerns or issues that arise.
• Monitor project timelines, budgets, and quality standards, proactively identifying and resolving any potential risks or obstacles.

Technical Expertise and Training:

• Stay up to date with industry trends, construction best practices, and emerging technologies relevant to our platform.
• Develop a deep understanding of our platform’s technical capabilities and features, enabling effective communication and support for clients.
• Collaborate with then sales, marketing and product development team members to provide valuable insights and suggestions for continuous improvement of our platform and customer experience.

You are a great fit if you have:

• Bachelor’s degree in Construction Management, Civil Engineering, or a related field.
• 2 to 4yrs experience in construction project management, preferably in residential construction.
• Strong technical knowledge of construction processes, materials, and industry standards.
• Familiarity with construction subcontractors and their specialties.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and manage multiple projects simultaneously.

You are an even better fit if you are:

• Tech savvy, and can learn new technologies and tools quickly
• Proficiency in project management software and tools.
• Experience in a tech startup or a fast-paced environment is a plus.
• Dedicated to providing great customer service

Joining our team as a Construction Project Manager offers an exciting opportunity to contribute to the growth of our tech startup while revolutionizing the Zambian homebuilding industry. If you are passionate about construction, technology, and delivering exceptional customer experiences, we encourage you to apply and be part of our dynamic team.