1. Branch Supervisor (1x)

Our company is looking for Qualified personnel to supervise the Branch operations by ensuring Profitable economic gain and Branch cost-effectiveness by Effectively meeting sales targets, ensuring availability of stock, and the highest standard of customer service excellence. He/she will maximize efficient resource utilization to ensure the smooth running of Branch operations.

Location: Kitwe

The candidate will be expected to:

• Manage the branch’s sales performance.
• Administer everyday operations for all sales activities. Determine all profit and sales objectives
• Resolve all customer issues and facilitate new accounts development and recommend appropriate new selling techniques and resolve all customer issues
• Develop professional relationships with all customer contacts.
• Design effective strategies to maintain inventory levels and stock at all times and manage all work according to company policies and procedures.
• Provide support to and schedule all promotional and marketing activities.
• Assist to provide optimal customer services and reconcile receipt and payment.
• Administer new accounts and prepare reports of all sales and branch activities to be submitted to management on monthly basis.
• Provide optimal customer services and prepare all sales paperwork for branch within timeframe and resolve all customer inquiries associate with billing and order issues.
• Maintain all Branch Employee records and resolve all personnel issues of Employees
• Supervise efficient working of staff and maintain smooth work flow and assist to achieve all quarterly & annual growth objectives and develop all project plans to improve business.
• Collaborating with management and administrators to increase office efficiency, productivity and achieve business objectives.

The Branch Supervisor Must Have:

• Diploma In Business or Accounting Field A Degree will be an added advantage
• Grade 12 Certificate
• 5 to 10 Years of experience with a background in sales/Marketing will be an added advantage
• Customer Service Experience
• Leadership Experience: Experience in a similar position is an added advantage